Topic
Client Relations
1,407 published works
In Black and White
Legal Business Development: TRUST… Do You Inspire It?
By Paula Black
Seth Godin asks... Where does trust come from? Lawyers... listen up! "Hint: it never comes from the good times and from the easy projects. We trust people because they showed up…
Mass Tort Defense
Can You Get Rolls Royce Service for Regular Car Rates?
By Sean Wajert
BTI has issued a report based on interviews with corporate counsel identifying the law firms with the strongest brands in the legal market. From among
Legal Profession Blog
Negligent Romance With Client Draws Consent Discipline
The Arizona Presiding Disciplinary Judge has accepted an agreement for discipline and imposed a suspension of 60 days followed by probation for two years. The probation will be monitored by…
Legal Marketing Blog
Why Clients Will Pay You More
By Tom Kane
Because they like you. They like you because you provide great value. You provide great value because you care about your clients, about being efficient and reducing costs, helping them achieve…
The Rainmaker Blog
Law Firm Marketing: Using Social Trust to Build Your Referral Base
Social networks are being used more and more as personal search engines by people looking for products and services who are using “social trust” as a guide -- and as…
Social Security Disability Lawyer Blog
Spend More Time with your Clients
By Gordon Gates
I cannot overemphasize the importance of meeting with clients as early as possible in the disability claim process. You rarely get a complete picture of a claim until you meet…
The Legal Whiteboard
“Work Always Finds Talent”
Last year a lawyer who had built a very succesful practice in a major law firm explained to how talent changes everything. "If I have an associate who are can…
Legal Marketing Blog
Read What Your Clients Read
By Tom Kane
Pretty simple, huh. And if you don’t know ask them. Your clients’ reading habits will reveal what it is that other potential clients like them (whom presumably you would like…
The Rainmaker Blog
Law Firm Marketing: How to Get Your Clients to Send You More Referrals
One of the things I’m most frequently asked is: "How can I get my clients to refer new business to me?" While I can assure you there are no silver…
The Rainmaker Blog
Law Firm Marketing: How to Move From Vendor to Valued Partner with Your Clients
Just as there is a process you try to move prospective clients through the sales pipeline, there is also a process YOU want to move through as you develop a…