Topic
Client Relations
1,407 published works
Legal Marketing Blog
Do You Know Why A Client Handed Your Firm a Pink Slip?
By Tom Kane
If your firm has ever lost a client (yeah, I know), I hope you know why. Not think you know, BUT really know the reason(s). My guess is that it…
The Rainmaker Blog
How to Build a Referral System That Delivers Results
Referrals don’t just happen. They must be cultivated. While you may get an occasional referral from a former client or someone you know, if you want to take your legal…
Cordell Parvin Blog
Client Development Key: Understand what your business clients think
In my experience talking to business clients and from reading surveys, here is what I believe most business clients think: They hire lawyers rather than law firms. A lawyer gets…
The Rainmaker Blog
Creating Lasting Client Relationships As Easy As 1-2-3
The explosion of social media marketing has enabled law firms of all sizes to create more targeted and regular communications than ever with clients and prospects. While some firms have mastered…
The Legal Watercooler
Call it link bait, if you will, but here’s my lawyers, legal marketers and Chick-fil-A post
So, here's my take on the whole Chick-fil-A debacle going on in our country: And that's what it should be for those reading this. Why? Because we are service providers.…
Legal Marketing Blog
Two Quick Tips On Building Relationships
By Tom Kane
In a similar vein to the old real estate adage, in legal marketing it's all about contact, contact, contact. Two important factors need to come into play in building any…
Cordell Parvin Blog
What Do You Want Your Clients to Say About You?
I read a recent blog post by Seth Godin titled: The theater of the mind. Like most of his blog posts, he makes a point that is very important for lawyers.…
3 Geeks and a Law Blog
What We Need In This Firm Is An Investigative Reporter On Staff!
By Greg Lambert
Image [cc] Cory Holms A couple of weeks ago, I sat in on a webinar with a number of Alternative Fee Arrangement folks, including consultants and General Counsels from a…
The Legal Whiteboard
The Client-Focused Lawyer
[by Bill Henderson, originally published in The National Jurist, January 2011 (PDF)]Over the last three years, the majority of my research has focused on lawyer competencies, or what I prefer…
Real Lawyers Have Blogs
Taking Your Online Presence Offline : LexBlog Network Webinar recording
Thanks to all who attended our LXBN Network Webinar this week, "Taking Your Online Presence Offline: Using the Internet to Accelerate Real World Relationships." You can download the mindmap I used,…