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Client Relations

1,407 published works

  1. Zen and the Art of Legal Networking

    LMA2012 – Finding our Inspiration, Part II

    By Lindsay Griffiths

    Yesterday, we talked about the first half of Jim Kane's keynote presentation at the 2012 Legal Marketing Association's Annual Conference. Now, let's jump into the second part! The Stages of…

  2. Zen and the Art of Legal Networking

    Change or Die? A General Counsel Panel – Part II

    By Lindsay Griffiths

    In my last post, we talked about the first part of the client panel session from the Legal Marketing Association’s Annual Meeting, with panelists Jeff Carr of FMC Technologies, Janet…

  3. Zen and the Art of Legal Networking

    Change or Die? A General Counsel Panel – Part I

    By Lindsay Griffiths

    A few days ago, I offered my initial recap of the general counsel panel that we were treated to at this year's Legal Marketing Association Annual Conference, focusing on some…

  4. The Legal Watercooler

    Why do some people stay, and some people leave?

    By Heather Morse

    Keynote speaker James Kane is here to talk about loyalty. Why do some people stay, and some people leave? But we're loving his slide deck - it's all about getting…

  5. Cordell Parvin Blog

    Key Client Development Tip: You Can’t Fake This

    By Cordell Parvin

    Over the long term, loyal, lifelong clients will reward you in many more ways than just fees for your work. But here’s the catch: You can’t fake commitment to your…

  6. The Ethical Investigator

    What Greg Smith and Goldman Sachs Tell Us About Investigations

    By Maria Matasar-Padilla

    Former Goldman Sachs employee Greg Smith caused quite a stir when he took to the New York Times op-ed page to explain why he was leaving Goldman Sachs after 12…

  7. Cordell Parvin Blog

    How to Get Clients for Life

    By Cordell Parvin

    As you know, I love reading. One of my favorite books is Clients for Life: Evolving from an Expert-for-Hire to an Extraordinary Adviser by Jagdish Sheth and Andrew Sobel. I read…

  8. Zen and the Art of Legal Networking

    ILN Marketing Roundtable: Connecting with Clients and Prospects

    By Lindsay Griffiths

    Recently, we've been looking more in-depth at the ILN Marketing Specialty Group roundtable, which focuses on what mid-sized firms are doing in social media.  Today, we look at question four,…

  9. Law People

    Practical Practice Tips: The Art of Ending Work Relationships

    By Ronda Muir

    Much space here is devoted to building professional and profitable relationships at work.  But there are also work relationships that should end and some that end in any event.  While not…

  10. Law Firm 4.0 Blog

    What law firms can learn from my wonderful experience at Davio’s in Philadelphia.

    By Deborah McMurray

    For the second year in a row, I spent Valentine's Day in Philadelphia, the City of Brotherly Love. (Appropriate enough on this holiday where "love" is front and center.) And,…