Topic
Client Relations
1,407 published works
The Legal Watercooler
Don’t let a touch point pass you by
Legal marketers will throw the phrase "touch point" around and while we understand what it means and why they are important. I wonder about the lawyers out there? Touch points…
Legal Ease Blog
Law Practice Today:QR Codes, Smartphone Advice, Business Development and More
By Allison Johs
The February issue of Law Practice Today, the ABA Law Practice Management Section's Webzine is out -- here's a preview of what's inside:FEATURESDeciphering the Chatter That MattersListening Platforms Provide Insight…
The Legal Whiteboard
Lawyer-Client Communication as a Process
What type of blogger would write a post titled, "Lawyer-Client Communication is Just Another Process to Improve"? To my mind, a very forward-thinking one. His name is Ron Friedmann, and…
Business and Commercial
One great client
By Patrick Lamb
Some clients make you love working for them. They make you want to excel. They bring out the best you have to offer. DSW is one such client, and I…
Legal Marketing Blog
What Keeps Your Clients Awake At Night?
By Tom Kane
If you don’t know, you are failing at marketing! As is the case when I get “blogger's block” I’ll look at some trusty book or two for ideas, as I…
Pam Woldow's At the Intersection
Dialing for Pizza: Practical Perspectives on Scoping Legal Projects
By Pam Woldow & Doug Richardson
Legal Project Management (LPM) assigns extraordinary importance to providing legal services that deliver value as perceived by the client. Yet over and again we observe that while in-house counsel tend…
Real Lawyers Have Blogs
Less is more when it comes to social media
"The surest way to make social networking pay is to build deeper relationships with fewer people." This from a post on how to make social media pay by John Jantsch…
Real Lawyers Have Blogs
Are you following your clients on Twitter?
Good attorneys and law firms are always looking for ways to stay in touch in with their clients. Weeks can go by without meeting a client on an active matter.…
Legal Marketing Blog
Encore Post: Networking During the Holidays
By Tom Kane
With the crush of year-end and the busyness of the holidays, I decided to post an encore of a holiday post I did in 2007 on reaching out and touching…
Legal Profession Blog
Attorney Suspended For Dealings With Client’s Wife
The Michigan Attorney Discipline Board has increased a panel reprimand to a 30-day suspension in a case involving a violation of Rule 4.3 (dealings with unrepresented person). The rule states:In…