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Client Relations

1,407 published works

  1. The Rainmaker Blog

    Law Firm Marketing: How to Go From Vendor to Strategic Partner

    By Stephen Fairley

    Not only is there a process you use to move your prospects through the pipeline, but there is also a process YOU want to move through as you develop a…

  2. Cordell Parvin Blog

    Client Development: Better Get Comfortable Speaking to a Camera

    By Cordell Parvin

    I am stilling trying to get warm after sitting outside last night watching Virginia Tech play North Carolina. Even with hand and foot warmers, I was shaking cold. If you…

  3. Cordell Parvin Blog

    Are You Ignoring What Clients Are Telling You?

    By Cordell Parvin

    Have you asked your clients for feedback? I suspect many large firms have asked and others should be asking. I do not believe you can get the feedback you need…

  4. Legal Marketing Blog

    Legal Business Development: Building Relationships – More Than Meets The Eye.

    By Paula Black

    In this business of LAW there is no stronger business development tool than BUILDING RELATIONSHIPS. Few would argue with that! I had the privilege to be a speaker at the…

  5. Cordell Parvin Blog

    7 Things You Want Your Clients to Say About You

    By Cordell Parvin

    What would you like your clients to say about you? Make a list. Here are 7 ideas to get you started on your list: The best lawyer who has ever…

  6. Real Lawyers Have Blogs

    Best in Law Blogs : The LexBlog Network : October 10, 2011

    By Kevin O'Keefe

    Normally, I try to avoid featuring posts with authors discussing their own clients, as they're usually pretty self-promotional in nature, but today I decided to make an exception as Juan Antunez…

  7. Legal Marketing Blog

    Legal Business Development: An Attitude of Gratitude

    By Paula Black

    Do you communicate your "attitude of gratitude"? Do your clients KNOW that you appreciate their business? Do they KNOW that you enjoy the work you do for them? Do they…

  8. Legal Marketing Blog

    Cross-selling By Any Other Name

    By Tom Kane

    Semantics sometimes get in the way of some good advice. When you try to convince clients (subtly or otherwise) to engage your law firm for additional services not previously rendered,…

  9. Zen and the Art of Legal Networking

    Building Relationships and Trust in a Network of Lawyers, Part I – Guest Post from Barry Camson

    By Lindsay Griffiths

    Barry Camson is an organization development consultant and trainer who works with organizations to help them be more collaborative and effective. He is a former practicing attorney in Boston. He…

  10. Legal Ease Blog

    Do You Let Clients Pick Your Brain For Free?

    By Allison Johs

    "I love giving advice. I write blogs, articles and a newsletter. I host a radio show. I tweet, Facebook and share nuggets of advice almost daily. So what is it…