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Client Relations

1,407 published works

  1. The Legal Watercooler

    If you keep doing what you’ve been doing, are you going to get the results that you want?

    By Heather Morse

    The last two weeks of August are painful for a legal marketer. Either the attorneys in the firm are on vacation, or the clients are on vacation. Either way, no…

  2. Real Lawyers Have Blogs

    LexBlog, OKeefe, and why lawyers blog make TechFlash in Seattle

    By Kevin O'Keefe

    A 'legal rebel' helping lawyers blog without advertising. That's how Seattle's TechFlash, a leading technology news site associated with the Puget Sound Business Journal, titled a piece I penned for…

  3. Cordell Parvin Blog

    Bet Your Law Firm is Not Teaching This Essential Skill

    By Cordell Parvin

    I have written that law school teaches students to think like a lawyer, but it does not teach students to think like a client. Unfortunately, young lawyers in big firms…

  4. Zen and the Art of Legal Networking

    Ask Friday! The Building Relationships Edition

    By Lindsay Griffiths

    This week's Ask Friday! is a special one because it's my first video blog post! I hope there will be many more to come... This week's question comes from Barry…

  5. The Rainmaker Blog

    Law Firm Marketing: How to Make Referrals Happen

    By Stephen Fairley

    Lucky – and rare! – is the lawyer who can sit back and watch the referrals come rolling in day after day.  The hard fact is that referrals rarely just…

  6. Legal Ease Blog

    Client Convenience: Make it Easy for Clients to Work with You

    By Allison Johs

    The best way to get someone else to do something that you want them to do is to make it as easy and painless as possible for them. That includes…

  7. Legal Ease Blog

    Client Convenience: Make it Easy for Clients to Work with You

    By Angelo Carosio

    The best way to get someone else to do something that you want them to do is to make it as easy and painless as possible for them. That includes…

  8. 3 Geeks and a Law Blog

    Elephant Post: Is It Time To Outsource Your CRM to LinkedIn?

    By Greg Lambert

    Image (CC) by ecreyes  Almost without fail, whenever I bring up the issue of Client Relationship Management (CRM) tools with others in the legal industry, the conversation ends up talking…

  9. Cordell Parvin Blog

    Connect with Clients: Guest Blogger, Keith McMurdy

    By Cordell Parvin

    Nancy and I celebrated our 41st anniversary on Monday. So, I am taking a couple of days off from blogging. My guest blogger today is Keith McMurdy, a partner with…

  10. Tom Mighell

    Blawg of the Day – Law Firm Transitions

    By Tom Mighell

    Today's blog is Law Firm Transitions, which aims to realign law firms around client needs. It's brought to you by Debra Baker, a principal with Legal Vertical Strategies. The blog…