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Client Relations

1,404 published works

  1. Zen and the Art of Legal Networking

    Lawyers – We Are Still Missing the Boat with Clients

    By Lindsay Griffiths

    During the LMA's opening session on Wednesday, we were treated to a great client panel on achieving greater collaboration - what you need to know to get a win-win relationship…

  2. The Rainmaker Blog

    Law Firm Marketing: How to Go From Supplier to Strategic Partner

    By Stephen Fairley

    Not only is there a process you use to move your prospects through the pipeline, but there is also a process YOU want to move through as you develop a…

  3. 3 Geeks and a Law Blog

    LexisNexis Client Analysis – My Sneak Peek Before 4/1 Launch

    By Greg Lambert

    After seeing the initial product some two years ago, I got to walk through the new LexisNexis Client Analysis (LNCA) products with Lexis' Chris Whitmore. The product was beta tested…

  4. Legal Marketing Blog

    Losing a Client Does Not Have To Be a Total Loss

    By Tom Kane

    Whether a long-term client departs, or you fail to win a new client, the situation doesn't have to be a complete loss. You can gain valuable information from the experience.…

  5. Cordell Parvin Blog

    Your First Meeting with a Potential Client: Getting Hired Likely Depends on 3 Simple Ratios

    By Cordell Parvin

    I am frequently asked for a strategy on what to do when meeting with a potential client for the first time. In a nutshell your success in these first meetings…

  6. Legal Ease Blog

    Marketing Lessons for Lawyers from Hospitals

    By Angelo Carosio

    Testimonials and case studies can be very effective lawyer marketing tools if they are used correctly. I was recently reminded of this once again when I realized I have been…

  7. Real Lawyers Have Blogs

    Do you understand how to use the Internet to accelerate relationships and word of mouth? Holding LexBlog accountable.

    By Kevin O'Keefe

    Helping LexBlog clients understand how to use the Internet to build relationships and enhance their word of mouth of reputation is the cornerstone of everything we do at LexBlog. At…

  8. In Black and White

    Legal Business Development: Relationship Marketing

    By Paula Black

    Relationship marketing is great client service to the degree that they give you more and more work... or a referral source is so pleased that they sent YOU the referral,…

  9. Cordell Parvin Blog

    Client Development: What’s Is It Really About?

    By Cordell Parvin

    I run into lawyers who still believe client development is about talking about them, their law firm and what they do. Clients hear that sales pitch all the time. If…

  10. Pam Woldow's At the Intersection

    The Client’s New Voice

    By Pam Woldow & Doug Richardson

    Most commentators agree that the economically-driven sea change in the legal profession has changed the way legal services are procured and has shifted the balance of negotiating and pricing power…