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Client Relations

1,404 published works

  1. Other

    New Series on Client-Law Firm Value Collaboration

    By Patrick Lamb

    My partner Nicole Auerbach and Karen Klein, the General Counsel of our client, Kayak.com, began blogging today as part of the Association of Corporate Counsel  Client-Firm Value Series.  You can…

  2. The Rainmaker Blog

    Law Firm Marketing: 10 Tips for Staying in Touch with Referral Sources

    By Stephen Fairley

    The best way to stay in touch with your referral sources is to automate the process as much as possible, utilizing Internet technologies to help you keep in touch.  First,…

  3. Texas Bar Blog

    Random Profile: Chris Schmiedeke, Dallas

    By Teri Rodriguez

    This week's random profile is Chris Schmiedeke of Dallas.

  4. The CPA Desk

    Business Pulse Survey:January 13, 2011

    By Greg Price

    This week's Business Pulse question: Given past performance, which Houston sports event do you plan on taking a key client to in 2011? An Aeros game. A Dynamo game. A…

  5. Quiat on Claims

    A Simple “Thank You”

    By Michael Quiat

    There is nothing wrong and everything right with a simple THANK YOU!

  6. The Rainmaker Blog

    Law Firm Marketing: Listen and Learn Your Way to the Top

    By Stephen Fairley

    Today, the challenge to becoming an exceptional law firm --one that is impervious to economic downturns and fee pressure – is more intense than ever. Yet, one of the simplest…

  7. Zen and the Art of Legal Networking

    ILN-terviews: Gary Kaplan, Howard Rice

    By Lindsay Griffiths

    Welcome to ILN-terviews, a series of profiles of ILN member firm attorneys, designed to give a unique insight into the lawyers who make up our Network. For our latest interview, we…

  8. The Legal Watercooler

    Sign the Card. Buy the Gift.

    By Heather Morse

    It's that time of year. Should we send a traditional holiday card? Or an electronic card? What type of gift should we give? Should we do a donation to our…

  9. Pam Woldow's At the Intersection

    No Place to Hide

    By Pam Woldow & Doug Richardson

    Having completed Legal Project Management training in two corporate legal departments, I finished this week at the intersection of Sutter and Market Streets here in San Francisco, but for many…

  10. Legal Marketing Blog

    Lawyer Marketing: Legal Marketing and Favors…

    By Paula Black

    When can you say no to a referral? When it comes from friends and family. This week we asked: How often do you take on cases for free as a…