Topic
Client Relations
1,404 published works
Legal Marketing Blog
Surprise Your Clients!
By Tom Kane
If there is one thing I have preached over the years is to NEVER surprise your clients. In conducting client interviews over the years, I have consistently heard from law…
Legal Ease Blog
Help Clients Perceive the Value of Your Service by Serving Them In Unexpected Ways
By Allison Johs
Take a look at this post from Scott Gibson of the law firm Gibson Ferrin Riggs on new blog BiziBoom.com about Harry Beckwith's book, What Clients Love: A Field Guide to…
LawBiz Blog
Lawyers will still be needed in the “new economy”
By Ed Poll
In listening to Richard Susskind at a recent presentation before an American Bar Association audience, I was struck by his two primary principles, at least as I understood them at…
Legal Ease Blog
If you really care about your clients (and it shows), business will come
By Allison Johs
What's the best way to attract clients and build relationships with them that will last for the long term? Be passionate and committed to what you do and who you…
Legal Ease Blog
If you really care about your clients (and it shows), business will come
What's the best way to attract clients and build relationships with them that will last for the long term? Be passionate and committed to what you do and who you…
The Rainmaker Blog
Legal Marketing Strategies: 4 Tips to Generate Clients Using Speaking and Seminars – Tip #3
Today I’ll discuss Tip # 3: Get Attendees Contact Information Have a plan for obtaining the attendees; contact information both before and after your presentation. You want to get it…
Legal Ease Blog
Effectively dealing with difficult client situations
By Allison Johs
Let's face it - sometimes it's difficult dealing with clients, particularly when you have to tell them something you know they don't want to hear, or when a client has a complaint.…
Legal Ease Blog
Effectively dealing with difficult client situations
Let's face it - sometimes it's difficult dealing with clients, particularly when you have to tell them something you know they don't want to hear, or when a client has…
Legal Marketing Blog
Are You Too Timid to Ask Clients for Legal Work?
By Tom Kane
A client of mine during one of our weekly coaching sessions last week told me that she was not comfortable asking clients for work. At first, I was taken aback, since…
Legal Ease Blog
Do You and Your Clients Speak the Same Language?
On a recent trip to a conference, the film, "Flash of Genius" was playing on the plane. The movie chronicles the trials and tribulations of Robert Kearns, inventor of the…