Topic
Client Relations
1,404 published works
Legal Marketing Blog
Get to Know Your Clients’ Businesses While Making Friends
By Tom Kane
Law firm clients often complain that their lawyers do not understand their business. It frustrates them to have to educate their outside lawyers about the issues they deal with, and…
DennisKennedy.Blog
Client Technology Surveys – A Powerful Little Tool
Client technology surveys
Business of Law
Take The Plunge!
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The Retirement Plan Blog
You are who your clients are
By Jerry Kalish
This one goes out to all the business owners who provide either personal or business services - present company included. Over at Slate’s BizBox blog, a special promotion by Open from…
Legal Marketing Blog
Are You Meeting Client Expectations? Do You Know What They Are?
By Tom Kane
Meeting client expectations has been a recurring theme of mine, and one I have discussed a number of times in the past. (See Continue Reading below for links to several…
The Rainmaker Blog
The Key to Online Success
The key to connecting powerfully with current clients and winning new clients online is frequency and consistency. Numerous marketing studies have shown that it takes a minimum of seven ‘touches’…
Business and Commercial
What About Clients? Shines Through
By Patrick Lamb
From time to time, Dan Hull and his colleagues at WAC? repeat some of Hull McGuire's Rules of Service. I love this post summarizing Rule No. 9: Lawyers aren't special.…
Legal Marketing Blog
Make an Impression That Clients Remember
By Tom Kane
If you really want to make a difference so that clients remember you and send you referrals, then a story Trey Ryder tells about a doctor may help. As the…
The Rainmaker Blog
The Anatomy of an Ezine
Thinking about creating an ezine? You should. And the sooner you do it, the sooner you can build better relationships with your current clients and help invigorate your referral process,…
The Legal Watercooler
What did you accomplish this week?
A week ago I wrote about my New Year’s Resolution. I wrote about my plan.Well, people, the first week is over. What did you accomplish?Did you make a short list…