Topic
Client Relations
1,404 published works
Legal Ease Blog
Do clients really care what it costs you to produce your service?
This week has been a bit slow for me on posts, but that doesn't mean I've been slacking off. I've been participating in an online discussion over at f/k/a that…
Legal Marketing Blog
Staff is Part of Your Marketing Effort – Whether You or They Know it or Not
By Tom Kane
It continues to amaze me how few law firms engage their non-marketing staff in the firm’s business development efforts. The funny part is that these staff members are involved in marketing…
Legal Ease Blog
Do Something! Highlight staff members in your newsletter
By Allison Johs
If you are sending out a firm newsletter, either by regular mail or email, you’re already well on your way to establishing ongoing relationships with clients, potential clients, strategic alliances…
Legal Ease Blog
Do Something! Highlight staff members in your newsletter
If you are sending out a firm newsletter, either by regular mail or email, you’re already well on your way to establishing ongoing relationships with clients, potential clients, strategic alliances…
Legal Marketing Blog
Stay Close To Your Clients In These Times: Reinforced
By Tom Kane
Recently, I did a post on how important it is to stay close to your clients in these troubling economic times. Well, it seems that the idea is supported by Hildebrandt’s “Special…
Legal Ease Blog
There’s No Such Thing as a ‘One Off’ Client
By Allison Johs
Recently I was speaking in front of a group of lawyers on productivity, systematizing your practice and client selection. One lawyer stood up to ask a question and began with,…
Legal Ease Blog
There’s No Such Thing as a ‘One Off’ Client
Recently I was speaking in front of a group of lawyers on productivity, systematizing your practice and client selection. One lawyer stood up to ask a question and began with,…
Legal Ease Blog
Do Something! Send out a firm newsletter
By Allison Johs
Getting business is all about building relationships. Think about the relationships in your life. With whom do you feel you have the best relationships - the people you're in touch…
3 Geeks and a Law Blog
Tech Annoyances – Part 7
By Greg Lambert
TIP: Under No Circumstances Personalize Anything for the Client One of the best ways to annoy your client is to remind them that they are just one of the cogs…
Cordell Parvin Blog
It’s More than Results
Last year, I did a presentation at an associate retreat. The night before the retreat, my associate host and I met with Tyler, a former associate of mine who was…