Topic
Client Relations
1,404 published works
Law Practice Tips
Great Deal on Handbooks for Your Family Law Clients
By Jim Calloway
I used to practice family law. I concur with one lawyer's observation that family law gives you the opportunity to interact with a lot of good people at the absolute…
Legal Marketing Blog
Effective Client Relations Can Avoid Malpractice Claims…And Gain Clients
By Tom Kane
Thanks to a post by Jim Calloway, I learned about an very useful resource by MyShingle’s Carolyn Elefant called Soloformania. It is a great site containing lots of useful forms…
The Contingency
Quote of the Day: Richard Nixon on Client Relations
Never say no when a client asks for something, even if it is the moon. You can always try, and anyhow there is plenty of time afterwards to explain that…
Legal Marketing Blog
Praise the Lord and Pass the … (Client to Someone Else)
By Tom Kane
It really does make sense to occasionally fire clients. As I have preached before there are a number of good reasons that might cause you to part ways with a client.…
Legal Marketing Blog
Of Course You Like Your Clients. Right?
By Tom Kane
If not, you may want to take a look at Dan Hull’s post yesterday over at What About Clients? on only taking clients you do like. He is so absolutely…
Legal Ease Blog
Survey of In-House Counsel Reveals Disconnect Between Lawyers and Clients’ Perceptions
By Allison Johs
The results are in from the Inside Counsel survey of in-house counsel. Once again, the survey reveals that in-house counsel see lots of room for improvement from the lawyers they…
Legal Profession Blog
The GC’s Client from Hell
Posted by Jeff Lipshaw (cross-posted at PrawfsBlawg)Yesterday I offered up some views on the Whole Foods/Wild Oats merger, particularly the Whole Foods CEO's ill-advised e-mails to board members. It turns…
Legal Ease Blog
Survey of In-House Counsel Reveals Disconnect Between Lawyers and Clients’ Perceptions
The results are in from the Inside Counsel survey of in-house counsel. Once again, the survey reveals that in-house counsel see lots of room for improvement from the lawyers they…
Legal Profession Blog
Another Cautionary Tale
A recent hearing committee report in a Louisiana bar discipline matter tells a tale of the dangers of personal involvement with a client, particularly in the context of a domestic…
Business of Law
Noted Bloggers Build On Lake Wobegon Post
By Patrick Lamb
I recently posted (again) on the Lake Wobegon effect, the phenomenon that results in law firms chronically overestimating the quality of the relationship the firms have with their clients. …