Topic
Client Relations
1,404 published works
Legal Marketing Blog
Top 10 Marketing Tips: No. 1 – Visit Your Client
By Tom Kane
Now for the drum roll...... The single most effective marketing technique which leads to immediate business in the vast majority of cases is to visit your client at their place…
Business of Law
The Ostrich Syndrome
By Patrick Lamb
I was having lunch with a close friend the other day. He's now the Managing Partner of a pretty large, well-established, regional law firm. He was telling me a story…
Legal Marketing Blog
Befriend Your Competitors? Seriously
By Tom Kane
I have for years argued that one should befriend clients and contacts for the purpose of developing long term client relationships. To be honest, I haven't given much thought to…
Legal Marketing Blog
Clients Abhor Surprises
By Tom Kane
In all my years in the legal marketing business, one of the most important lessons learned is that clients do not like surprises. Do any of us? Many years ago…
Legal Marketing Blog
Talk About Client Needs, Not Yourself
By Tom Kane
Most firms make the mistake of talking about themselves - in superlatives, I might add. No one cares. Clients want expertise, but they are not going to believe a firm…
Legal Marketing Blog
Make Friends For Successful Marketing
By Tom Kane
I would not agree that you need to "love" your clients to be successful, but I do say that if a lawyer and the client are good friends, the better…
LawBiz Blog
Care and feeding of Corporate General Counsel
By Ed Poll
General counsel say that they find lawyers from a number of sources including: -Referrals from trusted sources (usually other general counsel) -Publications they read in which lawyers write about the…
Real Lawyers Have Blogs
Lawyer Web sites fail? Blog to be yourself, communicate and build relationships
Spent another day talking to lawyers, in both small and large law firms, about lawyer blogs and comparing them to lawyer Web sites which they already have. Though I enjoy…
New York Attorney Malpractice Blog
Attorney Fees and the End of the Relationship
It is the general rule in the United States, and New York that the client, either for good cause or for no cause, may terminate an attorney's representation at any…
DennisKennedy.Blog
May Issue of Law Practice Today
The May issue of Law Practice Today is great.