Topic
Client Relations
1,404 published works
The Attorney Marketing Center
Faster than a speeding bullet
By David Ward
Yes, I know, you are more powerful than a locomotive—at least that’s what you want your clients to believe. You’re invincible—in the courtroom, boardroom and everywhere else. As images go,…
D'Orazio Peterson Blog
What to Expect During Your First Meeting with a New York Attorney: A Client-Focused Approach
Hiring a lawyer—especially in New York—can feel a lot like going to the doctor. And just like a doctor’s visit, your first meeting with an attorney can go one of…
Be a Better Lawyer Podcast
368: Best Of…What Your Clients Think of You
By Dina Cataldo
Do you worry about what your clients think of you? Even if you think, “Not really,” what you’ll learn today about what your brain thinks about them may surprise you.…
Horizons
Bridging the Gap Between Law Practice Expertise and Business Development
By Colin McKee
Not long ago, legal acumen alone was enough to win clients. Not anymore. In today’s hypercompetitive legal market, client loyalty has plummeted from 76% to 53% in just five years…
Fretzin Blog
Gerard Virga: Turning Client Crisis into Clarity with Structure, Tools, and Communication
In this episode, Steve Fretzin and Gerard Virga discuss: Navigating emotional complexity and client crises in family law Evolving business development practices in solo and small firm legal settings Expanding…
The Attorney Marketing Center
Good enough is good enough
By David Ward
To do a good job for your clients, you don’t need to get amazing verdicts, write award-winning briefs, or win accolades for your oratory skills. You don’t need to be…
Smokeball Blog
Talk the Talk: Smokeball Helps New Lawyers Stay Connected with Clients – Smokeball
By Publisher
Stay connected, build trust, and never miss a follow-up with secure, automated client communication tools built into Smokeball.
Canadian Lawyer Mag
Mid-sized firms can stay competitive by being client-centric, humble and connected, say firm leaders
The firms that chase prestige risk growing themselves out of profitability, say lawyers
The Attorney Marketing Center
Ask
By David Ward
Yesterday, I got an email from the author of a book I bought several years ago, asking me for a review. “I’m looking to attract more readers, and your star…
Fretzin Blog
Jody Glidden: How to Be the Lawyer Clients Never Leave—With a Little Help from AI
In this episode, Steve Fretzin and Jody Glidden discuss: The evolution and growing impact of AI in professional services Challenges lawyers face in client relationship management The limitations and future…