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Client Relations

1,404 published works

  1. Fretzin Blog

    Ed Levy: Building Trust Appreciation and Referrals Through Relationship Marketing

    By Steve Fretzin

    In this episode, Steve Fretzin and Ed Levy discuss: Building and nurturing authentic client relationships in professional services Increasing referrals through trust and engagement The psychological value of personalized client…

  2. Horizons

    How Stout makes conferences count

    By Colin McKee

    As firms continue to prioritize in-person meetings and connections, attending conferences is a natural extension of that priority. Industry conferences are a great way to learn more about your trade,…

  3. Legal Marketing Blog

    How to Stay Top of Mind Without Being Annoying

    By John Hinson

    You can do a great job for someone, but that doesn’t mean they’ll remember your name in six months. People move on. They forget. And when a legal issue pops…

  4. Fretzin Blog

    Alex Geisler: Creating Sticky Client Relationships in Law

    By Steve Fretzin

    In this episode, Steve Fretzin and Alex Geisler discuss: Building long-term client loyalty in legal practice Structuring legal work around client expectations and needs Improving legal service delivery through lean…

  5. Lawyer Business Advantage Blog

    Starting Your Firm with Gary Martoccio

    By Alay Yajnik

    In this episode, Alay and Gary discuss:  Indications to start a firm.  Tips for launching and growing your firm.  Building trust with your clients from the get-go.  Growing a firm,…

  6. The Attorney Marketing Center

    Managing client expectations to sell more legal services

    By David Ward

    Prospective clients often don’t trust lawyers. They may have had a bad experience, friends or business associates may have shared their bad experiences, or decades of TV shows depicting lawyers…

  7. The Social Media Butterfly

    Stop Waiting for Referrals: How to Build a Pipeline That Keeps Work Coming

    By Stefanie M. Marrone

    In a busy law practice, it's easy to stay focused on today. The matters on your desk, the filings that need to get done, the client calls that fill your…

  8. The Attorney Marketing Center

    Why your subscribers and followers aren’t hiring you (and how to fix it)

    By David Ward

    Okay, there are lots of reasons someone might not hire you, starting with “they don’t need your services yet/anymore,” all the way to “they haven’t heard from you in a…

  9. Tabs3 Blog

    Never Too Busy for Growth: How Legal CRM Can Help

    By Zoe Gengenbach

    You face an endless stream of cases, administrative tasks, and client demands on a daily basis, but putting growth on the back burner sharply limits your firm’s potential. Choosing the…

  10. Legal Marketing Blog

    Mastering Follow-Ups: How to Stay in Touch Without Being Pushy

    By John Hinson

    You had a great consultation. The potential client seemed interested. Then you never hear from them again. What happened? A lot of people assume silence means rejection. But in most…