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Client Relations

1,404 published works

  1. Dallas Divorce Law Blog

    Be Involved In Your Case

    By Miles D. Peterson

    Happy New Year everyone! Now that the holidays have passed we are back to your regularly scheduled programing. This week we’re going to zoom out a bit and look at…

  2. The Attorney Marketing Center

    Know, like, and trust? 

    By David Ward

    It’s often said that clients prefer to hire lawyers they “know, like, and trust,” and that’s true, but something’s missing. The aphorism begins with the statement, “All things being equal…”…

  3. Fretzin Blog

    Matt Spiegel: Legal Technology for Better Customer Experiences and a Better Law Firm

    By Steve Fretzin

    In this episode, Steve Fretzin and Matt Spiegel discuss: Why you should have good customer service as a lawyer and for your law firm.  Continuing client relationships beyond the case. …

  4. The Social Media Butterfly

    Seven Important New Year Goals For Every Lawyer

    By Stefanie M. Marrone

    As the new year approaches, lawyers have a unique opportunity to chart a course for personal and professional success. It's a time for setting meaningful goals and taking deliberate steps…

  5. Legal Profession Blog

    The Cost Of A Hotel Room

    By Michael Frisch

    Ohio Disciplinary Counsel has filed an 86-page complaint alleging misconduct in several matters including a matter where  clients ("K.J.") and her brother-in-law ("R.C.") retained him to defend a civil stalking…

  6. The Attorney Marketing Center

    What to do when prospective clients say your fees are too high

    By David Ward

    You don’t want to lose them and you don’t want to cut your fee. What do you say or do with prospects who say you’re too expensive?  First, you realize…

  7. Horizons

    McCabes Lawyers selects Intapp to strengthen client relationship management

    By Ali Robinson

    Leading Australian law firm adds new relationship intelligence and client outreach capabilities PALO ALTO, Calif. — December 5, 2023 — Intapp (NASDAQ: INTA), a leading provider of cloud software for the global…

  8. The Suite Spot

    The Art of Client Engagement for Legal Professionals

    By Sarah Gardiner

    By deepening the scope and scale of services, you can solidify client relationships, ensuring not just retention but active advocacy in the marketplace. Keeping up with the latest ways to…

  9. SLRC blog

    Stop Thinking (and Acting) Like a Lawyer 👩🏻‍💼👨🏻‍💼–At the Thanksgiving Table 🦃

    By Stephen Seckler

    This past year, I’ve been writing and speaking a lot about lawyer personalities (see e.g.  here and here.)  My basic argument is that the things that make us good lawyers…

  10. The Attorney Marketing Center

    Why you shouldn’t focus on getting new clients

    By David Ward

    You want more clients, of course, but the best way to get them isn’t to focus on new clients but to focus on your existing clients, professional contacts, friends and…