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Client Relations

1,404 published works

  1. The Social Media Butterfly

    How Law Firms Can Leverage Secondments and Reverse Secondments to Strengthen Client Relationships

    By Stefanie M. Marrone

    Building and maintaining strong client relationships is tantamount for law firms of any size. Secondments and reverse secondments have emerged as innovative strategies for achieving this goal, offering benefits for…

  2. Horizons

    2024 M&A trends: Why managing client relationships in accounting is more critical than ever

    By Colin McKee

    It’s no secret that 2023 was a very slow year for mergers and acquisitions. Sky-high interest rates, valuation gaps, and other factors contributed to a decline of nearly 40% in…

  3. On The Map

    Law Firm Business Development: A Simple Guide

    By Christopher Rachal

    What is Law Firm Business Development? This strategy involves cultivating business relationships and determining new revenue streams for your law firm. Finding these opportunities means more cases from new clients…

  4. LawVision Blog

    Building Long-Lasting Client Relationships

    By Silvia Coulter

    Driving client engagement is important. With demand for services remaining almost flat, firms are grabbing share of wallet from one another. Not sure what to ask clients? How to build…

  5. Scalable Law Blog

    Mastering Client Engagement: A Guide for Small Law Firms

    By Caralee Fontenele

      The Importance of Listening and Client-Centric Approach  In a recent podcast episode of The Boutique Lawyer Show, I shared my insights on how to engage with new and prospective…

  6. The Social Media Butterfly

    Why Lawyers Should Make Annual On-Site Visits to Clients

    By Stefanie M. Marrone

    In the legal profession, building and maintaining strong client relationships is crucial. While technology has made communication easier, there's an unmatched value in personal, face-to-face interactions. This is especially true…

  7. Be a Better Lawyer Podcast

    297: What Clients Think About You

    By Dina Cataldo

    Do you worry about what your clients think of you? Even if you think, “Not really,” what you’ll learn today about what your brain thinks about them may surprise you.…

  8. The Attorney Marketing Center

    Bad breath  

    By David Ward

    If a prospective client doesn’t connect with your presentation or sales material, if they don’t relate to your “style” or approach, if they don’t like what you’re saying or how…

  9. The Social Media Butterfly

    Mastering the Art of the Follow-Up: Essential Tips for Lawyers After a Pitch

    By Stefanie M. Marrone

    As Tom Petty said, “the waiting is the hardest part.” After delivering a compelling pitch to a prospective client, the follow-up email is a crucial step in nurturing that initial…

  10. The Suite Spot

    The Attorney Billing Cheat Sheet (2024)

    By Sarah Gardiner

    Accurate billing not only ensures attorneys are fairly compensated for their work, but it also plays a key role in maintaining a healthy attorney-client relationship. Billing clients is a critical…