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Client Relations

1,404 published works

  1. The Social Media Butterfly

    How to Craft a Memorable Law Firm Holiday Card

    By Stefanie M. Marrone

    The holiday season is approaching faster than we realize, and with that comes the annual tradition of sending out holiday cards. The way we approach holiday cards today has transformed,…

  2. The Social Media Butterfly

    Cultivating a Client-Centric Law Firm: The Power of Inclusive Business Development

    By Stefanie M. Marrone

    When law firms become too reliant on just a few rainmakers to sustain the firm's economic health, it's like walking on a tightrope without a safety net. What if those…

  3. The Social Media Butterfly

    What Clients Really Want From Their Outside Counsel

    By Stefanie M. Marrone

    Discovering what clients truly want from their outside counsel is a priority for thriving law firms. Attending in-house counsel events has revealed that clients yearn for transparency, responsiveness, cost-efficiency, and…

  4. The Social Media Butterfly

    How to Create a Holiday Card That Clients Will Actually Open

    By Stefanie M. Marrone

    Holiday cards are still an important touchpoint with your clients and prospects that you should incorporate into your marketing strategy. I recommend sending out an e-card – it’s easier (as…

  5. InfoTrack Twenty

    Leveraging technology to strengthen client relationships in personal injury law

    By Kenny Eliason

    This article comes from Kenny Eliason, founder of RECORD and an accomplished entrepreneur in both technology and the legal industry. Maintaining a great relationship with your client is critical to…

  6. Texas Appellate Counsel

    E121 | Taking Control of Your Practice by Setting Boundaries | Kiele Linroth Pace

    By D. Todd Smith

    This episode of the Texas Appellate Law Podcast is a deep dive into the subtle art of setting boundaries in the legal profession. Join Todd Smith and Jody Sanders as…

  7. Horizons

    DealCloud for legal: 4 key differentiators

    By Carol Chin

    Transcript: DealCloud for legal is really differentiated by a couple of things. One is it is the only platform that fully and seamlessly integrates a full marketing technology stack. And…

  8. The Attorney Marketing Center

    It’s an investment, not an expense

    By David Ward

    Yesterday, I talked about following up with prospects and clients before, during, and after the case or engagement. Most lawyers get it. But many lawyers don’t do it because it…

  9. Horizons

    Experience management software for law firms

    By Paul John Evangelista

    Improve client service with a purpose-built BD solution that automates your firm’s expertise and credentials data Law firms know all too well that it’s easier and more profitable to get…

  10. Scalable Law Blog

    The Ultimate Guide to Boost Your Law Firm's Client Conversion Rates

    By Caralee Fontenele

    As a law firm owner, prioritising improving the client experience is a must.  An essential aspect of this endeavour is fine-tuning your law firm's conversion rate. If you're feeling a…