Topic
Client Relations
1,404 published works
The Attorney Marketing Center
It never stops
By David Ward
You may not want to hear this, but here it is: lawyers sell legal services. Yes, you’re a professional and tiy are hired to provide professional services. No, you’re not…
The Attorney Marketing Center
Your clients want this
By David Ward
Clients want you to be trustworthy, competent, and effective. Yes, you know that. But there’s something else they want that you might not know. It has nothing to do with…
Archer Estate & Trust Litigation Law
Steve Mignogna Moderates ACTEC’s Stand Alone Program at the 2023 Summer Meeting
Steve Mignogna, Chair of Archer’s Estates & Trust Group, attended the American College of Trust and Estate Counsel (ACTEC) Summer Meeting from June 21-25, 2023 in Washington, DC. The Summer…
Zen and the Art of Legal Networking
Client Centricity in Practice – Part Two
Last week, we brought you part one of our session from Rio, "Client Centricity in Practice," moderated by Melissa Kanô and Alexandre Pessoa of KLA Advogados, who were joined by Waldemar…
The Attorney Marketing Center
It’s your client’s birthday. What do you send them?
By David Ward
A birthday card is nice. Especially when it is handwritten and signed by you personally. It shows you took the time to acknowledge them on their day, and you did…
The Attorney Marketing Center
Build family to build your practice
By David Ward
Your clients and former clients, your professional contacts, everyone who knows your name and would take your call—that’s your family. One of the simplest and best ways to grow your…
SLRC blog
Curiosity Keeps the Clients 🤔
Rently, Barry Horwitz did a great post on the importance of asking good questions. His basic premise is that if we want to do a good job (as consultants, lawyers,…
LawVision Blog
Law Firm Sales: Reach Out With Gratitude
Receiving acknowledgement for a job well done, or for helping another business colleague or contact, or for ongoing work received from a client, is rewarding for the recipient. The inherent…
Zen and the Art of Legal Networking
Client Centricity in Practice – Part One
We recently held the ILN's Annual Conference in Rio de Janeiro, and as part of the business sessions, our host firm, KLA Advogados, invited one of their clients to speak…
LawVision Blog
Get to the Point (of Sale): Client-Facing Possibilities for Law Firm Professional Staff
By LawVision
“Commitment to help.” This is, according to BTI Consulting CEO Michael Rynowecer, one of the top attributes that buyers demand from their law firms. That’s old news; here’s the new…