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Client Relations

1,404 published works

  1. The Attorney Marketing Center

    Less isn’t always more

    By David Ward

    Some clients and prospects don’t want to know how you make your sausages. They just want you to deliver the meal.  Some clients and prospects want to know everything.  They…

  2. Zen and the Art of Legal Networking

    Law Firm ILN-telligence Podcast | David Gitlin, Royer Cooper Cohen Braunfeld

    By Lindsay Griffiths

    David Gitlin is a partner with Royer Cooper Cohen Braunfeld, a business law firm with an entrepreneurial spirit in Pennsylvania, and a member of the International Lawyers Network. In this episode, Lindsay…

  3. Clio Blog

    Clio Integration Awards Showcase: Hona

    By Teresa Matich

    Meet Hona, our 2023 Clio Integration Award Winner for Best Business of Law App! Hona is building one central hub for all client interactions. It’s software automatically educates and updates…

  4. Horizons

    How legal business development is evolving

    By Carol Chin

    Transcript: The headline would be, “Client loyalty is diminishing.” In the past, it was almost a given that you had a deep one-to-one relationship with a client to the point…

  5. PracticePanther Blog

    Should My Firm Offer Legal Fee Financing or Payment Plans?

    By PracticePanther

    As our economy enters a period of financial stress, consumers are leaning toward options that provide flexibility in purchases. Larger-priced items become a deterrent as families and businesses struggle to…

  6. The Attorney Marketing Center

    The case is closed; your relationship isn’t

    By David Ward

    You finish the case and send the client a letter explaining that the case is closed. You tell them what happened, what to expect, how to get their documents, and…

  7. Fretzin Blog

    Andrew Biren: Building Strong Networking and Client Relationships

    By Steve Fretzin

    In this episode, Steve Fretzin and Andrew Biren discuss: Learning how to focus and disconnect as needed. Putting your energy into the right things. Borrowing good ideas from others that…

  8. The Attorney Marketing Center

    A simple marketing and management checklist

    By David Ward

    There are a lot of things you can do to increase the gross and net income in your practice. This checklist can help you identify strategies that might be a…

  9. LawVision Blog

    Building Stronger Client Bonds Through Strategic Rate Setting

    By Mark Medice

    Following up on my recent piece about navigating the complex landscape of 2024 law firm rate setting, I’d like to delve deeper into the symbiotic relationship between law firms and…

  10. The Attorney Marketing Center

    Yes, it is all about you

    By David Ward

    People connect with people, not businesses or law firms. Your clients may like your partners or employees and think highly of your firm’s reputation, but they hire and refer you. …