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Client Relations

1,404 published works

  1. Future Lawyer

    Let Your Clients Know What To Expect Before They Walk Through The Front Door.

    By rickgeorges

    There's no crying in Futurelawyer's office. I cry enough for both of us.         Related StoriesThe First Place To Go For Legal Research.Every One Has Something To Be Embarrassed About...Delete It.Some…

  2. Fretzin Blog

    Stacey Brown Randall: Relationship Based Referrals Without Asking

    By Steve Fretzin

    In this episode, Steve Fretzin and Stacey Brown Randall discuss: Generating referrals without asking, without manipulation, without compensation, without networking to know a ton of people, and without just waiting…

  3. Lawyerist

    Law Ruler Saves Time on Legal Intake through Automation, Integrations, and Reporting

    By Lawyerist

    Law firms looking to expand and grow or implement automated legal intake systems would benefit from incorporating a client relationship manager (CRM) into their tech stack. CRM software, like Law…

  4. Smokeball Blog

    Set New Clients Up for a Smooth Relationship From Day 1

    By Dana Moran

    Attorneys must master the art of building strong client relationships. Clients seek out legal advice during stressful, perhaps even scary times. On top of that unease, they are required to…

  5. @theBar

    Are clients ever happy to speak to a bot?

    By Sharon Nolan, CBA Marketing Director

    Content Provided by CBA Member Benefit Provider LEX Reception In a firm’s search for efficiency, the question of AI and chatbots often appears. Automating certain processes can help to keep…

  6. Legal Profession Blog

    Jail Contact Draws Retroactive Suspension

    By Michael Frisch

    The Ontario Law Society Hearing Division has imposed a two-month suspension with full credit for time served for misconduct in client interactions that took place in the Toronto South Detention…

  7. The Attorney Marketing Center

    What do clients want from you?

    By David Ward

    You probably talk to your clients and prospects, to find out what they like about your services (and customer service) and what they think needs to be improved. If you…

  8. LawLytics Blog

    How to Build a Marketing Strategy Around Your Clients’ Search Behavior

    By Publisher

    The way potential clients interact with law firms is changing quickly, and much of their interactions center around search behavior.  If you want to drive more business to your firm…

  9. Lawyer Business Advantage Blog

    Think Like Your Clients with Bruce La Fetra

    By Alay Yajnik

    In this episode, Alay and Bruce discuss:  Seeing your firm through the eyes of your clients.  Identifying your best clients. Pricing your services based on the value they have to…

  10. The Social Media Butterfly

    11 Ways Lawyers Can Broaden Their Client Base and Get More Business

    By Stefanie M. Marrone

    Have you heard the saying don’t put all your eggs in one basket? Well it’s so true for business professionals, especially lawyers. Diversifying your client base is crucial for lawyers.…