Topic
Client Relations
1,404 published works
The Attorney Marketing Center
How well do you know your clients?
By David Ward
Some lawyers do their best to get to know their clients on a personal level, not just during the pendency of the case or matter, but thereafter. Some lawyers don’t.…
The Attorney Marketing Center
New clients need TLC
By David Ward
They may be sharp. Sophisticated. Tough as nails. But new clients don’t yet know your wicked ways and could benefit from a little hand holding. That goes double for clients…
Lawline Blog
How Meaningful Relationships Create Successful Leaders in Law
By sigallelawline-com-sigalle-barness
On this week’s episode of Lawline's Lawyers Who Lead podcast, Sigalle discusses the concept of Leading with Meaningful Relationships with Sidney Minter, Corporate Counsel for Advance Auto Parts. Sidney discusses…
Canadian Lawyer Mag
Legal digital marketing is exploding – but don’t forget: it’s a relationship business
Visits to law firm websites and engagement with digital content skyrocketed during the pandemic
Jaffe Blog
Cultivate Trust with Client Alerts and Newsletters
According to a recent survey of in-house counsel, 77% of respondents said that client alerts were the most valuable form of law firm-generated content, while practice group newsletters came in…
Cordell Parvin Blog
I Graduate Today
If you are here to find the one takeway that will make a difference in your life and career, here goes: It is not how you treat your clients when…
The Attorney Marketing Center
How to add value (and why should you)
By David Ward
What do you think would happen if you became more valuable to your clients and business contacts? You’d get more repeat business and referrals. You would increase your gross and…
Fretzin Blog
Manny Griffiths: The Client Experience
In this episode, Steve Fretzin and Manny Griffiths discuss: The importance of understanding the client experience. How Milestones can help you to bridge the gap and provide a better client…
Horizons
Leveraging Key-Client Programs for Better Service Levels and Higher Profitability
Key-client programs build the foundation for a better client experience and increased profitability for your firm. In fact, firms that perform top-client analysis and focus on cross-selling and up-selling existing…
The Attorney Marketing Center
You will be judged
By David Ward
Prospective clients (and referral sources) who encounter you for the first time usually don’t know a lot about you. They don’t know if you are competent, honest, fair, or someone…