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Client Relations

1,404 published works

  1. Clio Blog

    6 Tips for Legal Marketers to Use at Any Firm

    By Lisa Dimyadi

    Securing new clients is important for any law firm—especially so for legal marketers. So, what is legal marketing? If billboards or late-night infomercials come to mind, think less traditional advertising…

  2. The Myrland Marketing Minute Blog

    In Remote Times Like These, How Can You Really Connect With Your Clients?

    By Nancy Myrland

    These times can be challenging for client and business development. We’re in-person, then we’re not. We’re scheduling events, then we’re canceling them. We’re working remotely, but only sometimes. When you…

  3. The Attorney Marketing Center

    Your core work

    By David Ward

    Yes, you perform legal services that deliver solutions and benefits to your clients. That’s your core work. That’s what you’re paid to do. But that’s not the whole picture. You…

  4. Legal Profession Blog

    Hall Pass

    By Michael Frisch

    An Illinois Hearing Board recommends a year and until further order suspension of an attorney for, among other things, taking advantage of a vulnerable client and continuing the representation after…

  5. Bill 4 Time Blog

    3 Steps to Get Clients to Pay Their Invoices Faster

    By Andrew McDermott

    It can be an ongoing effort to get clients to pay their invoices faster or even just on time. Clients run on a different timeline than your firm, so they…

  6. Enlightened Rainmaking

    Rainmaking Recommendation #257: The 2 Most Powerful Phrases a Rainmaker Can Learn

    By Jaimie Field

    Two phrases will take a Rainmaker further than any other.  No, it’s not “alternative billing” or “free consultation” (although those aren’t bad phrases).  The two phrases are:  “Thank You” and…

  7. Smokeball Blog

    Setting Communication Boundaries for Healthy Client Relationships

    By Patrick Davis

    Technology can be a double-edged sword when it comes to your clients. When there’s good news to share, you can reach out in an instant. If you need more details…

  8. The Myrland Marketing Minute Blog

    Lawyers, This Is How Potential Clients Want You To Approach Meetings With Them

    By Nancy Myrland

    I am often inspired by conversations I have that cause me to think there is something important I need to share with you. A recent conversation with a GC revolved…

  9. LawVision Blog

    Law Firm Business Development: “To Present or Not to Present”

    By Bruce Alltop

    Many of our clients ask us to help them with presentation skills and we’re more than happy to comply because this is an important skill to develop. But, there is…

  10. Horizons

    How Consulting Firms Can Upgrade the Client Consultant Relationship to Win Recurring Business

    By Valerie Brunt

    The client consultant relationship is the bedrock of every successful consulting firm. Firms can ensure client satisfaction by automating their intake process, billing with transparency, and capturing and tracking client commitments. Using a purpose-built consulting solution — like Intapp OnePlace — brings all three of these elements into play quickly and efficiently, eliminating laborious…