Topic
Client Relations
1,404 published works
The Attorney Marketing Center
Captain obvious
By David Ward
When I was fresh out of law school, I volunteered time at a legal clinic, speaking to indigent people, mostly about family law matters. At the time, I didn’t know…
Wilson Allen News
Breaking the Mold: Becoming A Connected Firm to Enhance Client Value
By Carol Long
By Michael Warren, VP, Client Development and Intake Part two in a six-part series on developing a successful client-centric culture and how to address the resulting operational implications. Many firms…
LawVision Blog
The Practice Group Leader’s Role in Sales Management
This article was first published March 15, 2021 in PinHawk’s Legal Administrator Daily. New and seasoned practice group leaders will be wise to expand client relationships and increase firm revenues…
Wilson Allen News
Value Vs. Performance: Measuring Success in Terms of Client Value
By Michael Warren, VP, Client Development & Intake, Wilson Allen Part one of a six-part series on developing a successful client-centric culture and how to address the resulting operational implications.…
2Civility Blog
Client Portals: A Tool of Convenience or Ethical Competency?
Waiting for the end of the COVID-19 pandemic isn’t like we’ve been peering out the window, waiting for the rain to stop. The road has already been paved. It’s a…
Every Day Rhetoric
Tell it to me Straight – Honesty in EDR
By chrisgrim
The last several weeks have really left me at a loss. I've had multiple (3+) clients call me either in a panic or stressed to the max. One said, "I…
Fretzin Blog
Michael Norton: Priorizing Connecting
In this episode, Steve Fretzin and Michael Norton discuss: Fundamentals of networking. Prioritizing networking and relationship building. Quality over quantity with networking connections. Keeping in touch with people you’ve already…
The Social Media Butterfly
How to Build Stronger Relationships With Your Clients That Inspire Referrals
So much of business is based on referral networks and word of mouth. People do business with people they like. People refer business to people they like and trust. It’s…
Future Lawyer
#WhyIAmASolo – Nobody Can Make Me Do A Zoom Call With The Clueless.
By rickgeorges
The beauty of solo practice is that I get to choose my clients, and I get to choose with whom I do Zoom calls. Clueless people don't belong on the…
The Social Media Butterfly
Easy But Impactful Ways to Stay in Touch With Your Professional Network
It’s so easy to be forgotten today when we are not seeing each other in person on a regular basis. That means the onus is on you to maintain relationships…