Topic
Client Relations
1,404 published works
Marketing Brain Fodder
7 Tips For Professionals On Maintaining Visibility And Nurturing Relationships With Prospects
Anyone building a professional service practice appreciates the value of relationships. A portfolio of dynamic connections is what fills a pipeline with new leads, referral sources and recurring engagements. But…
Fretzin Blog
Jim Ries: Consistent and Curious Business Development
In this episode, Steve Fretzin and Jim Ries discuss: Gaining trust to earn business. The power in curiosity. Warm introductions, follow-up, and being interested rather than interesting. Be consistent, be…
The Attorney Marketing Center
It’s not about your services, it’s about your solutions
By David Ward
You offer services. You want happy clients. One doesn’t necessarily lead to the other. Before you tell anyone about your services or create any new marketing documents, ask yourself this…
Canadian Lawyer Mag
Treatment options a win-win for lawyers and their clients
The goal is to help the person get better, but judges also appreciate people trying to get well
The Attorney Marketing Center
Stop pitching and start listening
By David Ward
Prospective clients want to know what you can do to solve their problem or achieve their goal. What they don’t want is for you to make the conversation all about…
The Attorney Marketing Center
How much do you charge?
By David Ward
When you hear from a prospective client who’s first question is, “How much do you charge?” that’s not a good sign. A prospect who is more focused on price than…
LawVision Blog
The Evolution of the Law Firm Client Team
This article was first published February 23, 2021 in PinHawk’s Legal Administrator Daily. Remember when “client team” referred to just the attorney’s billing to a particular client? With flat demand…
Horizons
Meet Our February Intapp Client Hero, Diana Black
Diana Black, our February Intapp Hero, is a natural-born leader with strong analytical skills who helps others understand the user’s perspective and the bigger picture. “Diana is the type of person…
On Lawyering
When a Client Complains, Be Grateful!
By Rich Cassidy
Complaints are Opportunities I read Lee Rosen’s email newsletter, Friday File. It’s a great place for practical advice on how to run a law practice. You can subscribe here. In…
CASEpeer Legal Software
How to Show Love to Your Law Firm’s Clients
We talk a lot about love in February, which makes this the perfect month to make your law firm’s clients feel extra appreciated. After all, your clients… Read More >