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Client Relations

1,404 published works

  1. LawVision Blog

    Creating a Client Advisory Board for Your Law Firm

    By Silvia Coulter

    This post was first published February 9, 2021 by PinHawk’s Law Firm Marketing Brief. Client Advisory Boards can help your firm stay on top of changing industry trends and clients’…

  2. The Attorney Marketing Center

    My lawyer is a poophead

    By David Ward

    Ah, the joy of getting a bad review. And by joy, I mean blood-boiling anger and massive regret that you ever met, let alone helped that ingrate of a client.…

  3. Construction Payment Blog

    Credit vs. Sales: 6 Rules of Relationship Building

    By Lori J Drake, CBA

    Building and managing relationships is one of the most important skills that a credit manager can possess. You need to manage relationships with your boss, coworkers, customers, and clients. But…

  4. Cordell Parvin Blog

    Lawyers: More Business Development Planning Activities

    By Cordell Parvin

    In 2021 I am posting client development planning activities I worked on with lawyers I coached. Here are a few more activities for you. Think about your roles, priorities, commitments…

  5. The Myrland Marketing Minute Blog

    Lawyers, How Soon Should You Contact A Potential Client?

    By Nancy Myrland

    I have been the recipient of a few practices that I think border on professional stalking, and you probably have, too. The last thing that I want for you is…

  6. Horizons

    Stradling Chooses OnePlace Marking & Business Development from Intapp as its All-in-One Business Development and CRM Solution

    By Valerie Brunt

    Implementation Allows the Corporate Finance and Litigation Firm to Focus on Client Communications and Business Strategy PALO ALTO, Calif. and NEWPORT BEACH, Calif. – February 4, 2021 – Intapp, the…

  7. The Attorney Marketing Center

    Do your clients have kids?

    By David Ward

    Many attorneys are transactional. They get a case or client, do the work, get paid, and wait for the next case or client to show up. They wait for their…

  8. Lawyer Meltdown

    Are You Giving Away Clients to Your Competitors?

    By Allison C. Shields Johs

    Are you giving clients away to your competitors? I recently had a conversation with a client of mine who was telling me that her business has slowed down considerably as…

  9. LawVision Blog

    Want to Increase New Revenue at your Law Firm? Improve Your Cognitive Empathy

    By Craig Brown

    Recently, a client of mine (let’s call her Barbara) created a diagram for a prospect (Gary).  It included a decision tree and pros and cons for selecting Barbara as his…

  10. Cordell Parvin Blog

    What Can Law Firms Learn from Amazon, iTunes and Netflix?

    By Cordell Parvin

    Yesterday I read an ABA post: Thanks to the COVID-19 pandemic, law firms are starting to embrace virtual offices—but will it last? I found this interesting quote: Some have even…