Topic
Client Relations
1,404 published works
Lawyer Meltdown
How to Fire a Client
Are you ready to fire some clients? In a previous video, I challenged you to take a look at your client list and see if it’s time for you to fire some of your worst clients.…
The Attorney Marketing Center
What if you could only have 10 clients?
By David Ward
What would happen if you allowed yourself to have no more than 10 clients or 10 active cases at a time? Everyone else gets referred out or turned away. Or…
Enlightened Rainmaking
Rainmaking Recommendation #241: Relationships Matter
By Jaimie Field
“Calling the legal industry “relationship based” is cliché, but that’s because it’s true.” So begins a recent article by Nathan Cemenska, JD, MBA entitled, Comment: Is the legal industry about…
Fretzin Blog
Katy Mickelson: Taking Care of Relationships and Reputation
In this episode, Steve Fretzin and Katy Mickelson discuss: The critical role of relationships in building your law firm. Relationships with clients and relationships with business partners. Creating key strategic…
Lawyer Meltdown
Keep Bad Clients Out of Your Practice: Trust Your Gut
In my last few posts/videos, I’ve been talking about firing bad clients. But how do you keep those bad clients out of your practice in the first place? Pay attention…
Professional Practice Alliance
Bridging the expectation gap between law firms and their clients
There’s a significant gap in what most law firms deliver in terms of client needs and services and the problem for law firms in how to bridge this gap. Many…
Cordell Parvin Blog
Lawyers: Spend a Day with Your Clients with No Charge
When it is considered safe to visit, I recommend you spend a day with your clients with no charge. This is especially important if COVID has kept you from seeing…
Fretzin Blog
Matt Formeller: Building a Law Firm Through Relationships
In this episode, Steve Fretzin and Matt Formeller discuss: Getting out and meeting people who you want to work with. How to get in front of the right people. Tips…
Horizons
Providing Better Results and Transparency to Clients
When it comes to pricing, firms are always looking for ways to maximize profitability as well as meet clients’ growing demands and expectations around providing alternative fee arrangements and managing…
The Suite Spot
Best Practices When Starting a Law Firm
By Gail Ruopp
When considering starting a boutique law firm, there are many issues that need to be addressed prior to the first day of business. When considering starting a boutique…