Topic
Client Relations
1,404 published works
eLegal Training Blog
Turns Out, Your Clients Are Lonely
By Eric Dewey
Recent research from BTI Consulting suggests that in house counsel are contacted by law firm partners only 26 times per month. That’s less than once a day. They hear more…
Future Lawyer
#WhyIAmASolo – I’m Your Lawyer, And I’m Here To Help You.
By rickgeorges
Related Stories#WhyIAmASolo - I Don't Have A Potted Plant As A Boss. And, I Don't Have To Talk To Employees.Sometimes, Lawyering Is Just About Communication.I Told You To Wait To…
Real Lawyers Have Blogs
Read, Share, and Converse to Build Relationships
Each morning I go through my feeds in Feedly, as much for an opportunity to build relationships, as to read and to learn. How so? I read something of interest.…
LawLytics Blog
To Position Your Law Firm Effectively, Think Like Your Clients
By Publisher
Today I recorded a brief video blog post about positing your law firm in your clients minds. I hope you enjoy, and please let me know what you think. The…
The Attorney Marketing Center
Some do, some don’t
By David Ward
A prospective client is sitting in your office, telling you about their situation. You listen, ask questions, tell them what you think, and share a story about a client who…
Dollars & Sense
Tax Practice Pointer: Potential Client Interview
By Admin
A new client presents a great opportunity, but there is also great risk that the relationship will not be a good fit. If the client is not a good fit…
LawVision Blog
Instant Coffee, Model T, and Changing Tastes
By Yvonne Nath
Want to stand out? This coffee station at my vacation rental reminds me of Henry Ford’s famous quote about being able to have any color of car we want (so…
Fretzin Blog
Conrad Saam: The Ten Commandments of Customer Service
In this episode, Steve Fretzin and Conrad Saam discuss: Focusing on what is important to the client right now, not the financials. Seeing marketing as an investment, not a cost…
Horizons
The Key to Gaining Consulting Client’s Trust: Best Practices for Optimizing Onboarding with a Software Conflicts Check
One of the main keys for consultants to build trust with clients is to fully understand the client their business during the business acceptance phase. Consultants should stay one step…
Smokeball Blog
5 Steps to Better Communication in Your Personal Injury Law Firm
By Alex Bodkin
The importance of communication with your clients cannot be overstated, from the first call until the resolution of their case and after. Learn how your firm can offer the communication…