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Client Relations

1,404 published works

  1. The Attorney Marketing Center

    Do your clients like you?

    By David Ward

    The prevailing wisdom is that, “all things being equal, clients prefer to hire lawyers they know, like and trust.” How do they know they’ll like a particular lawyer before they…

  2. The Attorney Marketing Center

    2 things you need to know before your next paper or presentation

    By David Ward

    You’re working on a presentation, paper, article, brief or book. You’re about to have a conversation with a client or prospect, negotiate a contract or address a jury. You’re writing…

  3. A Winning Tip

    Handling the Worried Insecure Client

    By Diane Rumbaugh

     

  4. Future Lawyer

    #WhyIAmASolo – When I Lose A Client Because I Won’t Give In To Unreasonable Demands…

    By rickgeorges

    There isn't anyone around to blame me.          Related StoriesI'm Just A Waste Management Consultant.The Rays Are A Wild And Crazy Bunch Of Guys!What A Difference 44 Years Makes. 

  5. Clio Blog

    A Cloud-Based, Client-Centered Future for Law

    By Jack Newton

    Last week, we wrapped up our first virtual Clio Cloud Conference, the largest virtual legal conference to date, and by all accounts, the best one. And while this year was…

  6. The Social Media Butterfly

    Simple Reminders on How to Build a Client-Centric Mindset

    By Stefanie M. Marrone

    It's so easy to forget to be client-centric all the time especially during this extraordinary past 7 months filled with new stressors and pressures. It's also easy to be forgotten…

  7. Future Lawyer

    I Want To Sue The Jerks. I Want Satisfaction!

    By rickgeorges

    Every lawyer deals with aggrieved persons who are angry and who want compensation for a host of wrongs. They come to the office seeking a warrior monk, who will destroy…

  8. The Attorney Marketing Center

    Who’s on your “hot list”?

    By David Ward

    You have contacts you want to stay in touch with. Clients, former clients, referral sources, prospective clients, centers of influence in your niche, and so on. When you first met…

  9. human brian

    Face to Face is Good

    By Brian Biddle

    COVID has forced us to rethink how we work and interact with one another daily. While virtual fatigue is real as we rely more on services like Slack, Zoom, and…

  10. Lawyer Meltdown

    What Makes a Great Testimonial or Recommendation?

    By Allison C. Shields Johs

    In my last couple of videos, I talked about LinkedIn Recommendations and testimonials – why you need them and how to ask for them. But what makes for a good…