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Client Relations

1,404 published works

  1. The Attorney Marketing Center

    On-boarding new clients

    By David Ward

    Remember your first day of school? You were scared, you didn’t know anybody, and you didn’t know what was going to happen or what was expected of you. You may…

  2. The Attorney Marketing Center

    The best piece of advice I ever received as an attorney

    By David Ward

    I didn’t learn it in law school. I don’t remember my father (attorney) talking about it. I didn’t read it in a book. The best advice I ever received came…

  3. Business Development Inc. Blog

    Most Read Content Written By Julie Savarino in 2020

    By Julie Savarino

      8 Strategic Tips to Survive, Market & Thrive During the Economic Downturn - https://bit.ly/34uAMRy Tips to Upgrade Client Communications During the Crisis - https://bit.ly/3ntWttU COVID-19: What’s Next for Law…

  4. Legal Marketing Blog

    Don’t Dismiss the Email Newsletter (It’s More Powerful Than You Think!)

    By Marc Cerniglia

    When we pitch email newsletters to our clients, we’re often met with the verbal equivalent of an eye roll. You know the arguments: “Nobody wants another email in their inbox,”…

  5. The Attorney Marketing Center

    The value of building an exceptional client experience

    By David Ward

    It takes a lot of effort to attract good clients. It takes even more effort to keep them happy. Is it worth it? All of the time, energy, and money…

  6. Enlightened Rainmaking

    Rainmaking Recommendation #218: Follow the Yellow Brick Road – An Allegory for Rainmakers

    By Jaimie Field

    In a very weird walk down the Yellow Brick Road to the Emerald City to ask the Wizard for new clients and matters,  members of the executive committee of Gale,…

  7. The Attorney Marketing Center

    What do your clients want from you?

    By David Ward

    You know your clients want you to treat them well, charge reasonable fees, and keep them informed about the progress of their case. But do you have this in writing?…

  8. SLRC blog

    Getting to Know (Like and Trust) You

    By Stephen Seckler

    Earlier this year, I participated in a speed networking exercise through my business networking group ProVisors. The mantra at ProVisors is Know Like Trust Refer.  This exercise was one of…

  9. Future Lawyer

    Remember The Hulk? Don’t Be Like The Hulk.

    By rickgeorges

    One of the most popular TV memes is the ordinary precursor of the huge, muscled green man, the Hulk, staring down a criminal and saying the immortal words: "Don't make…

  10. The Social Media Butterfly

    How to Demonstrate Client Care and Value in a Down Economy

    By Stefanie M. Marrone

    Clients come to law firms because they need help finding and implementing solutions – each employee is in essence a legal solution provider and a problem solver. And in a crowded and…