Topic
Client Relations
1,404 published works
The Attorney Marketing Center
Your mind to my mind… your thoughts to my thoughts…
By David Ward
When was the last time you had a mind meld with your clients? And by that I mean, when did you spend time studying your target market and ideal client?…
LawVision Blog
Little Things Mean a Lot
By Steven Bell
By Steve Bell and Silvia Coulter In a soon-to-be-published book about strategic account management (sometimes called “key client planning”) for law firms, we have assembled a good deal of detailed…
Future Lawyer
#WhyIAmASolo. My Law Firm Can’t Make Me Keep An Unreasonable Client.
By rickgeorges
Related StoriesTo Sue A Cat, You Need A Lawyer Who Is Like A Dog With A Bone.#TBT - WiFi Or Wife - Choose And Risk Your Life.Let Me Save You…
AppearMe Blog
How to Pick the Right Lawyer for Your Business
By Publisher
Whether you run a small or large business, it is advisable to hire a lawyer.. A business lawyer will guide you through complex laws, prevent […] The post How to…
Zero Blog
Empathy 101 for Lawyers: Why Understanding Your Clients Is More Important Now Than Ever
By Amy Sapan
Like any crisis, COVID-19 exposes our vulnerabilities, turning up the heat on processes that were simmering before it set in. TK cite. The impact on the legal industry—like every other—has…
Bench & Bar of Minnesota
Challenging clients in challenging times
By Minnesota State Bar Association
<p><em>By Susan Humiston </em><br /> <br /> We all know these are not the typical halcyon days of summer. Between the continuing covid-19 pandemic, community wounds from George Floyd’s death,…
Managing Law Firm Transition
Client Revenue Loss and COVID-19
By Roger Hayse
I have previously referenced the excellent McKinsey report COVID-19: Implications for law firms. In a re-read of it this morning, a universal truth regarding client relationships struck me: the stronger…
Marketing Brain Fodder
The Ultimate Business Development Question for the Covid Era
More than two decades ago Fred Reichheld, among others, began working on a conversation and a system that helped organizations -- particularly professional service firms -- rethink the issue of…
Legal Marketing Blog
An Interview with Litigator Clarissa Rodriguez: How I Became Indiana Jones
By Paula Black
The following is an excerpt from my book, A Lawyer's Guide to Creating a Life, Not Just a Living: Ordinary lawyers doing extraordinary things. Everyone knows that success in business…
Fretzin Blog
Anita Ventrelli: Asking the Right Questions to Connect with Your Clients
In this episode, Steve Fretzin and Anita Ventrelli discuss: How Anita keeps, maintains, and builds relationships with clients. Drilling down to the why with your clients. Building relationships naturally. Confidence…