Topic
Client Relations
1,404 published works
Bressler Risk Blog
Conflicts, Clients, Confidentiality — New ABA Guidance on Dropping “Uncooperative” Clients, Defense Counsel’s Past Knowledge Leads to Disqualification
By Dan Bressler
“Lawyers Can Drop Uncooperative Clients, Within Limits, ABA Says” — “Lawyers can stop providing services or seek permission to do so if a client doesn’t fulfill basic obligations in the…
H & E Blog
The Exact Words Your Team Needs to Stop Losing Clients
By Ria Berja
Your intake team freezes. Not because they do not care. Not because they are bad employees. Not because they lack work ethic. They freeze because they do not know what…
Unpredictable
I Still Don’t Know
By Will Newman
I wrote a post five years ago that I feel strongly about. It was about the humility I needed to remember in my work as a litigator. The real world…
The Attorney Marketing Center
It’s simple
By David Ward
Building a successful practice isn’t easy. There are no shortcuts or hacks. Even if you have a lot of money and experience, even if you’re very good at what you…
The Relativity Blog
Perfect NPS Scores Come Down to Process, People, and Partnership
By Relativity
After they received a perfect NPS score following a high-stakes matter, read this team's perspective on what exceptional client service looks like in practice.
Horizons
Republic Partners adopts Intapp DealCloud to unify deal management and client relationships
By Colin McKee
Chicago-based investment bank standardizes M&A origination and execution on purpose-built platform PALO ALTO, Calif. — May 12, 2026 — Intapp (NASDAQ: INTA), the governed AI platform for professional firms in highly regulated industries, announces that Republic Partners has adopted Intapp…
Jaffe Blog
“Don’t Write About the Law; Write About the People it Serves” – Thought Leadership Insights from the LMA Annual Conference
At a recent Legal Marketing Association Annual Conference panel in New Orleans, one line stood out: “Don’t write about the law. Write about the people it serves.” It may…
Fretzin Blog
Relationship Based Marketing Strategies for Law Firms
By Steve Fretzin & Dillon Zwick The science of relationships, and why lawyers who stop selling start winning If you ask most lawyers what they think about business development, you…
Agricultural Law & Rural Practice | Solo Small Firm & General Practice Section
Hall Render Named to BTI Super Listener A-Team 2026 List
By Hall Render
Hall Render has been recognized by BTI Consulting Group as a member of the BTI Super Listener A-Team 2026, which honors law firms that clients identify as excelling in business…
The Social Media Butterfly
Why Lawyers Should Nominate Their Clients and Prospects for Industry Awards
When people think about industry awards, the focus is usually on whether the firm or the individual lawyer is being recognized. What tends to get overlooked is how effective awards…