Topic
Client Service
1,425 published works
Legal Futures Blog
Minerva continues to build Lunch & Learn community with three-city autumn tour
Following another successful season of industry Lunch & Learns, Minerva is extending its community-focused programme into the autumn, bringing legal professionals together across Cardiff, York and Birmingham, as well as…
The Attorney Marketing Center
The simplest way to get people to know, like, trust… and hire you
By David Ward
In my last post, I talked about 3 keys to getting more referrals, the essence of which is teaching clients and prospects and business contacts about you and your work.…
The Attorney Marketing Center
3 keys to getting referrals that aren’t ’staying in touch’
By David Ward
Yes, of course, stay in touch. It’s the simplest and, dollar-for-dollar most effective way to get referrals from clients, prospects, and professional (and personal) contacts. Repeat business, too. It’s simple…
PracticePanther Blog
How to Automate Client Intake at a Law Firm
For small and mid-sized law firms looking to increase their efficiency, streamlining the client intake process through automation is an effective way to reduce administrative drag, prevent costly errors, and…
Horizons
Practus LLP deploys Intapp’s agentic AI solutions to power innovation and growth
By Colin McKee
From conflicts and intake to relationship intelligence, a next-generation virtual law firm is building its operational backbone on Intapp’s governed AI platform PALO ALTO, Calif. — September 1, 2026 —…
H & E Blog
Episode: 371: Your Law Firm Leads Aren’t Broken Your Intake Is (ft. LegalFenix)
Your law firm leads aren’t broken; your intake process is. In this episode, Molly and Ron Latz (founder of LegalFenix) expose the real reasons qualified leads leak out of your…
Coblentz Law
Richard Patch Recognized for Second Year in a Row by BTI Client Service All-Stars
Richard Patch has been recognized as one of the best attorneys for client service for the second year in a row in BTI’s Client Service All-Stars report, earning the BTI All-Star…
PracticePanther Blog
What Is the Best Legal Intake Software in 2026?
When you’re choosing intake software for law firms, think about the very first impression it gives a prospective client. The right system should collect everything you need to evaluate a…
Legal Futures Blog
How easy is it really for clients to instruct your law firm?
By Legal Futures Associate Perfect PortalAs client expectations continue to evolve, law firms are facing growing pressure to make the journey from initial enquiry to onboarding faster, clearer, and easier to navigate. While much…
Legal Marketing Blog
Most Law Firms Compete on the Wrong Things
By John Hinson
Visit the websites of ten different law firms in the same practice area, and you'll probably notice something. Many of them look almost identical. They all promise aggressive representation. They…