Topic
Client Service
1,425 published works
Legal Marketing Blog
Marketing Doesn’t Fix Operational Problems
By John Hinson
When business slows down, marketing is often the first thing lawyers want to change. The website gets redesigned. The advertising budget increases. More blog posts are published. Social media activity…
Case Status Blog
Case Status Named No. 1,101 on the 2026 Inc. 5000 List, the Most Prestigious Ranking of Americaโs Fastest-Growing Private Companies
By Betsy Kinney
Case Status Recognized for 318% Three-Year Revenue Growth, Earning a Place Among the Nation’s Most Successful Independent BusinessCharleston, SC – August 11, 2026 – Case Status today announced it has…
Slaw
When Every Partner Delivers a Different Client Experience
By Mark Hunter
Ask ten partners in the same firm to describe their approach to client service and you will likely hear ten different answers. One partner will insist on quarterly check-ins. Another…
Fretzin Blog
Addition by Subtraction in Law Firm Marketing
By Steve Fretzin and Elliot Johnson Law Firm Marketing That Actually Works Why simplifying your marketing strategy, building authority through content, and delivering exceptional client experiences create sustainable growth for…
H & E Blog
The Compliance Associate: The Role Firms Are Hiring Now
Let me ask you something. When a client calls your firm and gets shuffled between three different people before anyone can tell them where their case stands — whose job…
Bressler Risk Blog
BRB Risk Jobs Board โ Associate Director, Client Intake & Compliance (Alston & Bird)
By Dan Bressler
In this BRB jobs update, I’m pleased to highlight an open role at Alston & Bird: “Associate Director, Client Intake & Compliance” — The Associate Director, Client Intake & Compliance (AD),…
Attorneysync Legal Marketing Blog
๐๐ผ๐บ๐ฒ ๐ณ๐ผ๐ฟ ๐ผ๐๐ฟ ๐ฟ๐ฒ๐ฝ๐๐๐ฎ๐๐ถ๐ผ๐ป ๐ณ๐ผ๐ฟ ๐ผ๐๐๐ฐ๐ผ๐บ๐ฒ๐, ๐๐๐ฎ๐ ๐ณ๐ผ๐ฟ ๐ผ๐๐ฟ ๐ฐ๐ผ๐บ๐บ๐ถ๐๐บ๐ฒ๐ป๐ ๐๐ผ ๐๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ.
𝗖𝗼𝗺𝗲 𝗳𝗼𝗿 𝗼𝘂𝗿 𝗿𝗲𝗽𝘂𝘁𝗮𝘁𝗶𝗼𝗻 𝗳𝗼𝗿 𝗼𝘂𝘁𝗰𝗼𝗺𝗲𝘀, 𝘀𝘁𝗮𝘆 𝗳𝗼𝗿 𝗼𝘂𝗿 𝗰𝗼𝗺𝗺𝗶𝘁𝗺𝗲𝗻𝘁 𝘁𝗼 𝘀𝗲𝗿𝘃𝗶𝗰𝗲.Gyi TsakalakisJuly 9, 2026 Many years ago, when AttorneySync started working with lawyers on intake, something I hadn't (but…
Case Status Blog
Case Statusยฎ Reaches 1 Million Active & Engaged Clients, Proving the Client Is the Way for Modern Law Firms
By Paul Bamert
Eight years after inception, Case Status now serves 1 in every 55 Americans with a legal matter and roughly 1 in 7 Americans who hire a lawyer, with industry-leading Net…
Case Status Blog
How Clients Are Treated Is as Important as the Legal Outcome Itself, New 2026 Legal CX Reportยฎ Finds
By Paul Bamert
New research shows clients judge law firms on both the result and the experience, and that experience, which the half of the equation firms fully control, is what turns satisfied…
Legal Futures Blog
Law firms face growing pressure to deliver faster, simpler client journeys
By Legal Futures Associate Perfect PortalAs client expectations continue to evolve across the legal sector, law firms are placing increasing focus on how the client journey feels from the very first…