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6-minute read, 10-minute exercise #SupportLegalProfessionals #HumanIntelligence #LegalDesign #ModernLawyer Photo by Anna Shvets from Pexels It is no longer enough to have excellent legal qualifications and experience working on a range of matters in a particular area of law for new work to come through the door. Traditional lawyers relied on their reputation for being able to do the legal work to bring new clients to their practices. Other lawyers would applaud them and send new…
6-minute read, 10-minute exercise #SupportLegalProfessionals #HumanIntelligence #LegalDesign #ModernLawyer Photo by Vlada Karpovich from Pexels One of the most cringe-worthy times I ever experienced was when I was (briefly) a client of a traditional lawyer. It took over two weeks to produce a 4-page document (and most of the document was generic anyway). I was then sent a bill for $850 plus GST, and they told me they had rushed it through because they knew the…
Quick quiz, 6-minute read, 10-minute exercise #SupportLegalProfessionals #HumanIntelligence #Efficiency #Effectiveness #ModernLawyer Photo by Alex Knight from Pexels If we’ve learned anything over the last few crazy weeks, it’s that the “future of law” is here. It’s simply modern practice. It’s efficient. It’s effective. It’s our new normal, and you need to get on board now. One of the core elements of modern practice is that you offer legal solutions to your target clients. That is,…
We’re facing unprecedented disruption to the way we work. Here are some human intelligence tips for legal professionals to help engage with your team and your clients while working from home. 1. Take the Lead – Set the high-level goals and expectations for your team. – Tell your team that you trust them to do what they have to do to meet those goals. E.g. also caring for children or others, working different hours. 2.…
Quick quiz, 4-minute read, 10-minute exercise #SupportLegalProfessionals #HumanIntelligence #Efficiency #Effectiveness Photo by Alizee Marchand from Pexels   Document automation is the new designer tool for modern practice. It’s stylish and produces documents which are beautiful and come in a range of variations. Here’s why we mention it. Legal professionals need to embrace document automation not to be trendy, but to build a modern practice that will thrive into the future. Learning to do this will…
Quick quiz, 6-minute read #SupportLegalProfessionals #HumanIntelligence #Efficiency #Effectiveness Photo by Craig Adderley from Pexels As lawyers, we’ve heard a lot of stories from clients over the years. We’ve also learned that most of the time, the enormous sensationalist tale that is often theatrically presented to us when we first meet with our clients isn’t always an entirely accurate reflection of the truth. It’s the same with anything new that makes a significant change to the…
6-minute read, Audit of your team’s skills #SupportLegalProfessionals #HumanIntelligence #Efficiency #Effectiveness Photo by Snapwire on Pexels   The legal professionals on your team are highly qualified and experienced at what they do. And they do it well. It must be true because they are the ones that generate the income for your practice. But honestly, do all the legal professionals on your team have the essential skills of a modern lawyer? The skills that many…
5-minute read #Efficiency #HumanIntelligence How can you be innovative with your legal services to exceed your client’s expectations? I’m not sure, let’s Google it. The first article tells us to identify clients’ expectations, manage clients’ expectations and exceed clients’ expectations. That’s a great help. The next article challenges whether the clients’ expectations are realistic and offers suggestions on how to be transparent and over-explain and gently reshape their expectations where necessary. That’s not helpful. The…
5-minute read #HumanIntelligence #LegalPractice Photo by Pixabay from Pexels To the unfamiliar eye, legal documents can be complex, detailed and full of clauses that don’t mean much at the time. More importantly, having a signed legal document often removes the barriers for what a person wants to achieve. It is the difference between applying for a home loan and the money being advanced, the difference between bidding on a house and moving into a new…
5-minute read #Efficiency #Effectiveness #HumanIntelligence #LegalPractice Photo by energepic.com from Pexels   Being too busy to manage the work that comes your way is not a badge of honour. In many cases, it is a silent cry for help with time management. What happens most of the time when potential new work comes your way? Do you have a way of working out if you can take it on or if it is best that…