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I am sometimes asked “What should I read that will help me?” The trite answer is anything and everything you can that will teach you something about yourself, the people around about you or the world in which you live.

I am constantly amazed at the failure of people, clients, contacts, friends, vendors, whomever to respond to texts, emails or voicemails. Failing to do so creates a vacuum into which the sender can import their worst fears, often about themselves,

Taking instructions is a bit like having a really good conversation, both involve actively listening to the other person. My father, who was a thoughtful man, once told me, we have two ears and one mouth for a reason and

Key aspects of being a successful professional is being Able, Available and Accessible. I am therefore constantly shocked by how many people do not think about Availability and Accessibility when setting up their Out of Office (0-o-O) messages. This is