Topic
Client Communication
250 published works
Legal Profession Blog
What We’ve Got Here Is A Failure To Communicate
A Louisiana Hearing Committee has proposed a suspension of 18 months for an attorney's lack of diligence, failure to communicate and failure to respond to the Bar's investigation in two matters.In…
Legal Marketing Blog
Marketing Tip: Avoid Malpractice Claims
By Tom Kane
Now there is a brilliant title, right? Obviously, any client who sues for malpractice (or even files a grievance with the state bar), is probably not going to hire you…
Law Practice Tips
The Attorney’s Speech by Travis Pickens
By Jim Calloway
Can you spot all of the ethcial violations in the relatively short telephone conversation in the attached article from Oklahoma Bar Association Ethics Counsel Travis Pickens? Download The Attorneys Speech…
South Carolina Injury Law Journal
Is Your Personal Injury Attorney Ignoring You or Working on Your Case?
By Trey Mills
As an attorney that meets with my clients face to face before taking their case, I make sure that my communication with them is clear and uniform as to what…
Dallas Divorce Law Blog
Save Attorneys Fees Through Email
Most of our clients are very comfortable using email for their informal correspondence to friends and family. Not every client is accustomed to using email as a form of business…
Legal Marketing Blog
Avoiding Grievances is Also Good Marketing
By Tom Kane
Now there is a “rocket science” tip for ya. Is there any lawyer who doesn’t understand that ticking off a client undermines their marketing efforts? Heck, not only will a…
Legal Marketing Blog
Top 10 Marketing Tips: No. 5 – Communicate Often
By Tom Kane
Due to my office and family moving back to my beloved North Carolina, my posts over the next couple of weeks will feature five of my Top Ten Marketing Tips,…
Litigation & Trial
How Much Client Contact Should Should Be Expected In Litigation?
Norm Pattis is weary of questions: [UPDATE: I have removed some of the information originally quoted, since the original post by Norm has apparently been taken down.] I realize this sounds…
Chicago IP Litigation
CLE: Client-Attorney Communications About E-Discovery
The Seventh Circuit's Electronic Discovery Committee is offering what appears to be an excellent CLE program, with one hour of Illinois credit, discussing when and how lawyers should communicate with…
Legal Marketing Blog
Explain To Clients What Your Communication Policy Is
By Tom Kane
I met a lawyer a few years ago, who sat on a bar grievance committee in New York. She told me that 80% of the complaints against lawyers involved inattention…