Topic
Client Communication
250 published works
Business of Law
Skype is a Powerful Client Communication Tool for Lawyers—David Haenel
Almost anyone will tell you: being able to talk to someone face to face provides an entirely different experience than speaking to them over the phone. But while face-to-face meetings…
Legal Marketing Blog
Legal Business Development: Do The Emails You Send Build Credibility?
By Paula Black
Do the emails you send to your clients build credibility? Credibility... like your ability to be laser sharp and get to the essence of an issue? Or are they written like…
Cordell Parvin Blog
How to respond to “thank you”
I am sure your first reaction when someone says: "Thank you," is to say: "You're welcome." How many times have you given that response? How many times have you responded:…
Legal Profession Blog
Not Legal, Not Unethical
The Louisiana Attorney Disciplinary Board has recommended a one-year suspension with all but three months stayed in a case involving charges by the Office of Disciplinary Counsel that were both sustained…
Legal Marketing Blog
Legal Business Development: How Are You Talking to Your Clients?
By Paula Black
The universe is talking to me. In my email this morning there were three messages all addressing the same concept... how are you talking to your clients. No, the headlines…
Cordell Parvin Blog
What Should You Never Say to a Client?
When I was a young lawyer, my first mentor gave me a great deal of advice about clients. Among the many things he told me: Clients want to work with…
3 Geeks and a Law Blog
7 (Reluctant) Tips for Client Alerts and Newsletters
By Greg Lambert
Image [cc] paulbast I have to say that I've never been a big fan of the Client Alerts and traditional newsletters that law firms package up and send out to…
Securities Compliance Sentinel
Communicating With Your Clients; Not A Novel Way To Avoid Risk
By Joshua Horn
In my practice defending broker-dealers and investment advisors from customer complaints, I have seen most clients fail to employ the easiest risk avoidance technique. Frequent communication with their clients. Although…
LawSites
Zimmerman Defense Shutters Facebook Page
Last April, Mark O'Mara, the lawyer defending George Zimmerman against charges of second-degree murder in the shooting of 17-year-old Trayvon Martin, did something unusual for a criminal defense lawyer --…
Personal Injury Law Journal
Rule of Professional Conduct Section 1.4: Effective Attorney-Client Communication
One of the hallmarks of professional conduct is effective communication with your client. My practice as an attorney involves representing people who have been injured and who have had their…