Topic
Client Communication
250 published works
Civil Procedure
ATTORNEY AND CLIENT—LEGAL ETHICS “Reply All” Only When You Mean It
By Amy Gore
Amy Gore, Senior Attorney, National Legal Research Group, Inc. Like so many others in today’s society, lawyers are dependent upon electronic forms of communication, including email.…
Jaffe Blog
Pick Up the Phone: Make a Call in a Technology-Driven World
By asingles
If I told you to pretend that you’re on a phone call, how would you hold your hand? My thumb and pinkie finger stick out while my other fingers fold…
PracticePanther Blog
Ensure Clear Client Communication with Automated Reminders
The quality of your service plays a critical role in retaining customers in any industry. Attorneys, in particular, must adopt a customer-centric approach to provide exceptional client experience and maintain…
Sui Generis
Pennsylvania Provides Further Guidance on Secure Client Communication
By NBlack
Here is a recent Daily Record column. My past Daily Record articles can be accessed here. ***** Pennsylvania Provides Further Guidance on Secure Client Communication Are you still using email to communicate with your…
The Suite Spot
Biggest Hits of 2022
We are full speed ahead on 2023 goals, and 2022 is already in the rearview mirror. What a year it was! As a team we looked back on the year’s…
Sui Generis
NYC Bar on Ethics of Copying Clients on Emails
By NBlack
Here is a recent Daily Record column. My past Daily Record articles can be accessed here. ***** NYC Bar on Ethics of Copying Clients on Emails Lawyers have used email for decades, ever since…
Property Insurance Coverage Law Blog
Policyholders and Their Attorneys Need to Personally Communicate
By Chip Merlin
Lawyer-to-client communications are essential. Each policyholder claim is unique, with unique issues and facts of damage and valuation. Many policyholders are in a state of trauma following a loss. Most…
PracticePanther Blog
Legal Client Communication Tips During the Holiday
As the holidays come around, many lawyers are looking forward to a much-needed break from the hustle and bustle. Even though offices will be closed for certain periods, law firms…
The Suite Spot
Zola Suite Fall Product Launch: New Ways to Communicate with Clients, Improve Performance, and Save Time for your Entire Firm
The Fall Zola product update is packed with new, and much anticipated features. Keep reading to learn how you can improve your workflow, and your client experience, directly within Zola…
The Suite Spot
CARET Legal Fall Product Launch: New Ways to Communicate with Clients, Improve Performance, and Save Time for your Entire Firm
The Fall CARET Legal product update is packed with new, and much anticipated features. Keep reading to learn how you can improve your workflow, and your client experience, directly within…