Topic
Client Communication
250 published works
eDiscovery Today Blog
Don’t Automatically Copy Clients on Electronic Communications to Counsel, Says ABA: Legal Tech Trends
By Doug Austin
Earlier this month, the American Bar Association (ABA) issued a new formal opinion – one where they tell lawyers don’t automatically copy clients on electronic communications to counsel because it…
Lawyerist
PracticePanther Brings Texting Directly into Platform
By Zack Glaser
PracticePanther can save lawyers time with two-way texting using a business line. It may also save you an ethics complaint. Lack of communication is often cited as the biggest point…
PracticePanther Blog
How Business Text Messaging Strengthens The Attorney-Client Relationship
While the nature of texting may often seem a bit too informal for lawyers to interact with their clients, 53% of clients consider it a viable form of communication when…
Lawyer Meltdown
Get Paid Faster: Proactively Communicate with Clients [video]
By Allison Johs
Are you waiting for your clients to call or email you before you let them know what’s happening on their matter? Find out why this may result in clients not…
The Suite Spot
Internal and External Communications to Improve Engagement and Satisfaction
Maintaining communication both internally and externally will lead to more engagement and satisfaction amongst both your clients and employees which, in turn, will make your firm much more productive…
The Attorney Marketing Center
Don’t show your clients how the sausage is made
By David Ward
The law is complicated. Your clients hire you because they believe you can wade through that complexity and do things for them they can’t do for themselves. Most lawyers are…
Lawyerist
Delivering Bad News to Clients, with Marjorie Aaron
By Lawyerist
The post Delivering Bad News to Clients, with Marjorie Aaron appeared first on Lawyerist.
Legal Profession Blog
The Letter Of The Law
The New York Appellate Division for the Second Judicial Department has ordered a two-year suspension of an attorneyThe respondent consulted with the complainant in or about October 2011, who was…
Bench & Bar of Minnesota
Private discipline in 2021
By Minnesota State Bar Association
BY SUSAN HUMISTON In 2021 the Director’s Office closed 88 complaints with admonitions—a form of private discipline issued for violations of the Minnesota Rules of Professional Conduct (MRPC) that are…
The Attorney Marketing Center
How to talk to a prospective client
By David Ward
You’re speaking with a prospective client. You ask questions to discover what brought them to you so you can tell them what you can do to help them. Slow down.…