Topic
Client Communication
250 published works
Lawyerist
Clio Rolls Out New Clio for Clients Features, its Client Portal and Mobile App
By Lawyerist
Clio for Clients, Client Portal and Mobile App Obviously, lawyers need to communicate with their clients. Practically, and ethically, we need to keep them abreast of their situation. But client…
The Attorney Marketing Center
You don’t have to read this if you don’t want to
By David Ward
FBI hostage negotiators supposedly use a strategy that makes hostage-takers more likely to cooperate. The idea is that people are more apt to agree with something we propose when we…
CloudLex Blog
4 Ways PI Firms Can Improve Client Communication
By CloudLex
Customers have always demanded quality service and fair pricing. With the fierce competition out there, expectations are higher than ever. Law firms are no exception. Clients deserve first-rate service when…
PracticePanther Blog
Text Messaging for Lawyers: Building Stronger Client Relationships
In today’s world of instant gratification and text savviness, lawyers should consider changing the way they communicate with clients. Some people detest answering calls, and with the rise of robocalls,…
PracticePanther Blog
New! Native 2-Way Business Texting for Lawyers in PracticePanther
Your clients want to reach you quickly and with PracticePanther’s new built-in 2-way texting, your law firm can be within an arm’s reach in seconds. Business texting has surpassed email…
CloudLex Blog
The Power of Texting for Personal Injury Law Firms
By CloudLex
Every attorney knows the importance of keeping accurate, well-organized records for every case they take (and even the cases they turn down). This is true whether it relates to clients'…
The Attorney Marketing Center
Never say this to a client
By David Ward
You’re good at what you do. Perhaps very good. You’ve won a lot of cases, helped a lot of clients get great outcomes, and, objectively speaking, you are a damn…
The Social Media Butterfly
How to Craft Client Alerts and Blog Posts That Your Clients Actually Want to Read
I wanted to highlight a few key points to keep in mind as you draft stronger alerts and blog posts and why you should do so if you are contemplating…
The Securities Law Blog
Handling Clients Who Bring Their Own ‘Hot’ Investment Ideas
Michael Kitces and client communication expert Carl Richards discuss the reasons advisors are so often skeptical of new investment opportunities, how they can communicate with clients as their views evolve,…
The Social Media Butterfly
How Lawyers Can Be More Efficient About Creating Client Alerts
I recently had a conversation with a lawyer who was struggling to finish a client alert. It had been sitting on his desk for about a week for his final review. This…