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Client Relations

1,404 published works

  1. Legal Marketing Blog

    Ideas And Advice: Simple But True

    By Paula Black

    I often approach legal marketing from the perspective of what you can do lure clients in and keep them. I love to hear and read about new theories on networking,…

  2. Legal Ease Blog

    Do Something! Meet Clients’ Needs

    By Angelo Carosio

    The majority of client complaints about lawyers are not about the lawyer’s technical skill or competence. Instead, clients complain about the quality of the service they receive, particularly inaccessibility, lack…

  3. The Legal Watercooler

    Mad Men, Lawyers and Client Relations

    By Heather Morse

    No one likes to think that they are a type, or so a psychologist told Don Draper last night in the latest episode of Mad Men. But, we're all a…

  4. Sentencing Law and Policy

    Lindsay Lohan’s latest struggle: finding a lawyer willing to take on her criminal case

    By Douglas Berman

    Main July 12, 2010Lindsay Lohan's latest struggle: finding a lawyer willing to take on her criminal caseThis post from TalkLeft altered me to this fascinating new report from People Magazine…

  5. The Rainmaker Blog

    Law Firm Marketing: Revisiting the Law of 7 on 7-7

    By Stephen Fairley

    The Law of 7 Touches is based on research that found it takes an average of 7 to 10 meaningful touches EVERY YEAR to move someone through the cycle from…

  6. The Contingency

    Well-Client Check-Up

    By Barry Barnett

    Pediatricians sometimes ask new parents to bring their offspring in for a "well-baby check-up".  Which sounds both positive and useful.It also works in the practice of law.  Like recent moms…

  7. Legal Marketing Blog

    Top 10 Marketing Tips: No. 1 – Visit Your Client

    By Tom Kane

    Due to my office and family moving back to my beloved North Carolina, my posts over the next couple of weeks will feature five of my Top Ten Marketing Tips,…

  8. Legal Ease Blog

    Are you building relationships or ‘mining’ for business?

    By Allison Johs

    A lawyer recently sought advice from a group of peers on a list-serve about marketing his practice and mining his current and former clients for business. While there is nothing wrong…

  9. Legal Ease Blog

    Are you building relationships or ‘mining’ for business?

    By Angelo Carosio

    A lawyer recently sought advice from a group of peers on a list-serve about marketing his practice and mining his current and former clients for business. While there is nothing…

  10. Business and Commercial

    Teaching Clients

    By Patrick Lamb

    Jeff Carr, the General Counsel of FMC Technologies, loves to quote a comment made to him a while back by Ralph Palumbo of Summit Law Group in Seattle.  Over dinner one…