Skip to main content

Topic

Client Relations

1,404 published works

  1. Legal Marketing Blog

    Hurry Up!! Visit Your Client and Take Them to Lunch

    By Tom Kane

    It’s not too late. There are still a few weeks of the holiday season to go, before the doldrums of January set in. Go visit your key clients (okay at…

  2. Federal Securities Law Source

    Which Firm is Ranked Among 30 Elite Law Firms Nationally For Superior Client Service in BTI Survey?

    By Porter Wright

    Porter Wright is deeply honored to be ranked among the 30 elite firms in the country when it comes to client service.  In a national survey of in-house counsel at…

  3. Employer Law Report

    Porter Wright Recognized Among 30 Elite Law Firms Nationally For Superior Client Service in BTI Survey

    By Porter Wright

    Porter Wright is deeply honored to be ranked among the 30 elite firms in the country when it comes to client service.  In a national survey of in-house counsel at…

  4. Legal Marketing Blog

    Be Especially Thankful to Those Who Help Your Business

    By Tom Kane

    Since this is officially “Thankful” week in the United States, let’s not forget all those great clients and contacts who help sustain our law firms and businesses. I got to…

  5. Ethics & Professional Responsibility

    The Chain Of Command Does Not Need “Yes Men”

    By Patrick Lamb

    I am hired by my client to represent them.  Doing so to the best of my ability requires me to give them my best judgment on the issues related to…

  6. Business and Commercial

    Zeughauser Group’s Attack On ACC Value Index Misses The Boat

    By Patrick Lamb

    The ACC Value Index, a new tool for in-house lawyers to rate law firms, has caused endless consternation among law firms.  First, it was the marketers, thinking it unfair that…

  7. Legal Marketing Blog

    Legal Branding: Start Asking and Stop Telling

    By Paula Black

    The more you know about your client and their business the more you are able to help them in ways that neither of you can see if you don’t. I'm…

  8. Legal Ease Blog

    How easy is it to hire you? Provide relevant information in the right context

    By Allison Johs

    Kevin O'Keefe of Real Lawyers Have Blogs wrote a post yesterday entitled, "How to make your law blog trashy and salesy," in which he likens some advice given to legal…

  9. Legal Ease Blog

    Are you alienating your best potential clients?

    By Allison Johs

    Have you ever been turned off by a sales pitch? Have you ever considered that your best potential clients might be turned off by your marketing message or style?I'm not…

  10. Business and Commercial

    Watercoolers and clients

    By Patrick Lamb

    They (and have you ever, like me, wondered who they are?) say that nature abhors a vacuum.  I was reminded about the wisdom of this gem during a recent deposition. …