Topic
Client Relations
1,404 published works
Case Status Blog
The Grandma Test: 7 Proven Strategies to Keep Clients Happy and Ethics in Check
By Betsy Kinney
When law firms talk about growth, technology, and results, it’s easy to forget the simplest truth: happy clients are the best business strategy. That was the theme of the recent…
Fretzin Blog
Jordan Whelan: How Targeted Strategy and Inner Work Drive Legal Success
In this episode, Steve Fretzin and Jordan Whelan discuss: The evolving landscape of legal marketing and SEO strategies Identifying and targeting the right audience through buyer personas Leveraging video, local…
Lawyer Business Advantage Blog
Recognizing and Releasing Bad Clients for a Healthier Law Practice
Running a successful law firm involves more than attracting clients—it also requires knowing when to let go of the wrong ones. In this episode of Lawyer Boss Life, Alay…
The Attorney Marketing Center
3 reasons you’re not getting more referrals (and what to do about it)
By David Ward
Referrals are the lifeblood of every professional practice. They’re good for your ego and your bank account and should be the mainstay of your practice-building efforts. To get more referrals,…
Prodonovich Advisory Insights
Sue-Ella’s 9R’s of Revenue Value: 9 Ways to Measure Client Worth Beyond Billings
Why Size Alone Misleads And How Some Clients Are Worth More Than They Look.By Sue-Ella Prodonovich In professional services, revenue quality matters as much as revenue size. This guide shares…
Unpredictable
Earning Client's Trust
By Will Newman
Hiring a lawyer can be hard because doing so requires that a client place her trust in someone she may not know very well. Lawyers have a reputation for being…
Prodonovich Advisory Insights
8 Reasons It Pays to Show Up For the Long Shot
Even When The Brief Looks Stacked Against You, There’s Value in Saying ‘Yes’.By Sue-Ella Prodonovich In my view, it can be too easy to say ‘no’ to pitching for work…
The Social Media Butterfly
How Strong Relationships, Expertise and Visibility Lead to New Business
For a long time, I thought business development meant asking for work. Making the pitch. Selling yourself. Trying to convince someone to say yes. It felt uncomfortable. Forced. Like something…
Tabs3 Blog
Tabs3 CRM: Better Intake, Less Administrative Work
Even when your phone is ringing off the hook, the people calling might not be the leads you need. Finding the right match requires qualifying leads fast and following up…
Legal Marketing Blog
How to Stay Top of Mind with Former Clients
By John Hinson
You can deliver great service, win a case, and get a glowing thank-you, then never hear from that client again. Not because they were unhappy. Not because they found someone…