Topic
Client Relations
1,404 published works
InfoTrack Twenty
Keeping litigation clients happy — part 1 of 3: individual clients
Regardless of where you practice civil litigation (big firm vs. small firm vs. solo practitioner), your career will likely involve the representation of three distinct types of clients: Individuals; Small-to-mid-sized…
Horizons
Innovative law firm relationship management
Keeping track of your law firm’s many client relationships is difficult enough, but gathering and leveraging key insights about those relationships is nearly impossible if you don’t have the right…
My Case Blog
Client Portal Software for Law Firms—Features & Uses
Your legal professional team most likely works across a variety of systems and processes. Perhaps you communicate with clients over the phone, send invoices via QuickBooks, collect documents by mail,…
Fretzin Blog
Erica Minchella: Thoughtfully Building Your Book of Business
In this episode, Steve Fretzin and Erica Minchella discuss: Finding your way to do business development, regardless of personality type. Business development that makes sense for your practice and values.…
LawVision Blog
Avoiding unnecessary risk to your book of business
By Jim Cranston
Don’t drown, turn around! I hear this on the news every time we experience unprecedented rainfall (which we do from time to time in Texas). While many problems associated with…
Horizons
At-risk programs for law firms: Applying data analytics to strengthen client relationships and increase retention
In a fragile economic environment, law firms are focused on retaining their client base by ensuring that their client relationships remain strong and diversified across the firm. When key indicators…
Prodonovich Advisory Insights
Why Partners Should Run Your Client Listening Interviews
One of the most common questions I’m asked about client feedback is ‘who should run the interviews’. And the general presumption among those asking this question is that it shouldn’t…
Smokeball Blog
5 Ways Legal Software Boosts Your Client Relationships
By Dana Moran
In an industry notoriously slow to embrace change, legal software has not been an easy sell — even when it benefits your client relationships. But it’s indispensable for the modern…
Smokeball Blog
5 Ways Legal Technology Boosts Your Client Relationships
By Dana Moran
In an industry notoriously slow to embrace change, legal technology has not been an easy sell — even when it benefits your client relationships. But it’s indispensable for the modern…
Lawyer Business Advantage Blog
Overcoming Challenges with Tristan Yohan Jagroop
By Alay Yajnik
Get Staffed Up offers virtual assistant services exclusively for law firms. Get $500 off your setup fee at https://getstaffedup.com/lawyerbusinessadvantage/ In this episode, Alay and Tristan discuss: What inspired Tristan…