Topic
Client Relations
1,404 published works
The Attorney Marketing Center
Your practice-building prime directive
By David Ward
We usually do it when we’re speaking to a prospective client or interviewing a new one. We rarely do it at any other time. But we should. Because it’s the…
LawVision Blog
Law Firm Sales: Preparing for Client and Prospect Meetings to Win
Benjamin Franklin once said, “If you fail to plan, you are planning to fail.” These are words every lawyer planning prospective and existing client visits needs to take under…
Fretzin Blog
What the New HBO Show “The Rehearsal” Can Teach Lawyers About Business Development
As I was stream-surfing this weekend, the way we all do, I bumped into something thoroughly intriguing and decided to watch the opening episode. The new HBO show entitled “The…
Enlightened Rainmaking
Rainmaking Recommendation #271: Rainmakers are Psychic!
By Jaimie Field
Image courtesy of Pixabay/Tumisu For 20 years of working solely with lawyers to teach them client and business development, I have said this phrase so many times that if I…
Lawyer Meltdown
How to Talk to Clients About Fees [video]
By Allison Johs
Do your clients balk at your fees? Do you have to chase them down to pay your bills, only to have them argue about the charges? This is the first…
Horizons
Meet our July Intapp Employee Hero, Daniel Sanderson
By Ali Robinson
Our latest Intapp Hero is Daniel Sanderson, a senior solution engineer based in Manchester, who has gone above and beyond delivering Intapp Time migrations and implementations for some of…
The Attorney Marketing Center
Make sure your clients have these
By David Ward
You want your clients to make your job easier, don’t you? To help you do a better job for them? Yes you do. You also want your clients to help…
InfoTrack Twenty
Friendships with legal clients: the do’s and don’ts of inevitable relationships
Some people say mixing business with pleasure is always a bad idea. For trial lawyers, who often work side-by-side with clients over many years, it’s nearly impossible to avoid having…
Prodonovich Advisory Insights
Why Partners Don't Like Client Feedback
The July-August 2022 issue of PM Forum Magazine included my article 'Why Partners Don't Like Client Feedback’. You can access the complete article below at ‘Article PDF’ (2 pages). PM…
InfoTrack Twenty
The difficult legal client survival guide
If you have been practicing law for any length of time, you’ve surely come across one or two difficult clients. We’re not talking about your run-of-the-mill nervous client or the…