Topic
Client Relations
1,407 published works
Feher Law Blog
4 things potential clients say that make attorneys cringe
“It’s the principle of the matter.” The Oxford Dictionary defines “principle” as a fundamental idea or general rule that is used as a basis for a particular theory or system…
A Winning Tip
Trust Must Be Earned
Even though your new clients have sufficient faith in your abilities to put their matter in your hands, trust--the bedrock of a working relationship with any client--must still be earned.…
My Case Blog
5 Tried and True Client Communication Tactics for Law Firms
Lawyers are not particularly fond of talking to their clients. That’s weird, right? After all, their clients pay them, and stuff. Regardless, lawyers find it very difficult to engage their…
My Shingle
Leave Your Clients Better Off Than When You Found Them
Many clients come to us at the darkest hour of their lives. Some face the end of long marriages that they struggled unsuccessfully to keep intact, others have put up…
Kirk Stange on Law
Never forget that happy clients generally pay
When a law firm performs legal services for clients, it’s critical that law firms perform work that is competent, communicative and diligent. It’s also critical that lawyers put the performance…
The Rainmaker Blog
5 Tips for Getting 5-Star Reviews
Word of mouth has always been important for lawyers to obtain new business -- after all, what are referrals but informed word-of-mouth recommendations? Now that our lives are all online,…
Zen and the Art of Legal Networking
Lawyers: To Keep Your Clients, You’ve Gotta Think Like Them
In order to keep them happy, we've all been told at one time or another to "think like a client." The idea of thinking like your client can be a…
The Relativity Blog
Getting Clients on Board with Your Firm’s e-Discovery Practice
By Relativity
A leader in the charge to build subsidiary e-discovery arms for law firms shared some of her thoughts on how to communicate these business changes.
Legal Marketing Blog
Your Marketing Shouldn’t Be About You
Most lawyers focus their marketing on the wrong person - themselves. Legal marketing, often, is all about the lawyer. His or her experience, qualifications, education, etc. But the best marketing…
Legal Evolution
Introducing contributor Jae Um (050)
For Memorial Day 2018, we are fortunate to have Holiday-quality content. It is with great enthusiasm that I introduce Jae Um, our newest contributor. From 2012 to 2017, Jae worked…