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Client Relations

1,407 published works

  1. Clio Blog

    5 Ways to Engage With Your Client On Their Terms

    By Teresa Matich

    Written by Scott Distasio, posted on November 27, 2018· Business When you’re dealing with a busy week, unexpected problems, or other distracting issues, it’s easy to forget the importance of…

  2. Texas Bar Blog

    Sponsored Content: 3 Communication Tips for Client-Centered Law Firms

    By Guest Blogger

    In today’s modern era, there’s more than one way to access legal services. Clients have come to expect the excellent levels of service they get from Amazon, Netflix, and the…

  3. Managing Law Firm Transition

    Five Law Firm Client Succession Strategies-Finding the Best Approach for Your Firm

    By Andrew E. Jillson

    There are two primary succession challenges law firms face.  Leadership succession is one and is a vitally important step to assure a firm’s longevity.  A second kind of law firm…

  4. Jaffe Blog

    Advice from the Chambers USA Editors

    By asingles

    Good communication goes a long way. Telling your side of the story can ease people’s minds and help correct a narrative that can run rampant on social media. It’s like…

  5. Harrington Communications Blog

    Two Essential Elements of a Successful Law Firm Event

    By Heather Harrington

    This article originally appeared on Attorney at Work. Spare Your Clients another Evening of Cheese Squares and Chardonnay Hosting networking, educational and social events is one of the best tactics…

  6. Bill 4 Time Blog

    2 Tactics for Accelerating Your Invoice Payments

    By Andrew McDermott

    Wouldn’t it be nice? Imagine if clients were falling all over themselves to pay early. Imagine clients rushing to turn their invoices in on time. That would be incredible wouldn’t…

  7. LawSites

    Breaking: Clio Acquires CRM Platform Lexicata, Will Launch New CRM Product, Clio Grow

    By Bob Ambrogi

    Kicking off his company’s Clio Cloud Conference in New Orleans this morning, cofounder and CEO Jack Newton announced that Clio has acquired Lexicata, the cloud-based client-intake and client relationship management…

  8. Lawyerist

    4 Ways LexReception’s Flexibility Works For You (Sponsored)

    By Sponsor

    A good answering service can be a lawyer’s secret weapon, but only if it brings things to the table an in-house, 9-to-5 receptionist can’t. Thanks to our cloud-based tools, LexReception’s…

  9. Bill 4 Time Blog

    How To Best Handle Multiple Contacts for Invoices

    By Andrew McDermott

    Your client has an inconvenient request. They want you to send invoices to multiple contacts. It’s inconvenient, messy and confusing. Does this mean you’ll need to accept payment from each…

  10. Bill 4 Time Blog

    Resolving Unacceptable Payment Terms for Your Clients (without losing the client)

    By Andrew McDermott

    Unacceptable payment terms. It’s an easy way to lose good clients. Sometimes it’s a major issue for you, other times it’s an issue for your clients. Handle this thorny issue…