Topic
Client Relations
1,407 published works
Vable
Challenge the status quo: Build better client relationships in 2019
By Clare Brown
Why fix what you don’t think is broken? Once upon a time a single organisation-wide internal newsletter was good enough. However it is increasingly apparent that basic daily alerts are…
Cordell Parvin Blog
Your Clients: The Difference between Client Care and Caring for Clients
I was admitted to the hospital on Monday, December 31, New Year's Eve. It was an emergency, and all began when my doctor's professional assistant agreed to see me without…
Future Lawyer
Just Say No
By rickgeorges
One of the most difficult lessons for a young lawyer to learn is how to say NO. We want to please and to help our clients and prospective clients. Saying…
Marketing Brain Fodder
How Long Does It Take To Develop Trust? | Building A Business Development Plan, Part 6
You’ve probably heard some variation of the joke where a significant other, weary of repeatedly being asked to profess love, announces “I've told you that I love you. I’ll let…
Zen and the Art of Legal Networking
7 Ways to Sprinkle Business Development, instead of Bah Humbug, Into the End of December
Has everyone got their “fa la la” on yet? While the holidays are often a mad rush for all of us, it seems that this year especially, everyone is behind…
Amazing Firms, Amazing Practices
Are Your Clients Requesting Lawyers Based on Their Online Bios?
By Gerry Riskin
When lawyers first started creating bios of themselves for use in firm promotion, clients generally used them to choose a firm, or to check out who they'd be working with…
Construction Law in North Carolina
How your disgruntled client can turn into your very own car crash! (and how to avoid it) (law tips)
Over the summer, I was involved in a car crash. It was *not* my fault– heck, I wasn’t even driving but riding shotgun. But it wasn’t my husband’s fault either. …
Construction Law in North Carolina
How your disgruntled client can turn into your very own car crash! (and how to avoid it) (law tips)
Over the summer, I was involved in a car crash. It was *not* my fault– heck, I wasn’t even driving but riding shotgun. But it wasn’t my husband’s fault either. …
Marketing Brain Fodder
Does Your Pursuit Say “Working With Me Will Be Different”? | Business Development Planning – Part 5
Part 5 in our series on Building a Strategic Business Development Plan focuses on Delivering Value — the first step in establishing a working relationship. We’ve discussed strategy, target identification,…
Legal Marketing Minutes with Nancy Myrland
005: The Wrong Time To Show Up For Your Clients
Legal Marketing Minutes, hosted by Legal Marketing Professional Nancy Myrland, contains short bursts of current marketing, business development, content, social and digital media news and advice for lawyers, legal marketers,…