Topic
Client Relations
1,407 published works
Illinois Workers Compensation Law Blog
Is Your Work Comp Attorney Giving You Love?
By Mike Helfand
Happy Valentine's Day! It's unethical (and gross) for an attorney to be in a romantic relationship with a client. But that doesn't mean your lawyer shouldn't give you love. By…
The Social Media Butterfly
What Do Clients Want From Their Outside Counsel? 15 Takeaways From Every In-House Counsel Panel You’ve Ever Attended
If you could hear directly from your clients about what they want and need, wouldn’t you jump at every opportunity to listen? And even better act on it? With that…
The Attorney Marketing Center
Clients with benefits
By David Ward
When I was in law school, I helped the girl I was dating with a couple of legal issues. Don’t get excited, I was under the supervision of a practicing…
The Social Media Butterfly
How to Truly Partner With Your Clients and Win Them Over
It’s never been more important to stand out from your peers in this crowded, saturated market. Becoming totally immersed in your clients and prospects by learning as much as you…
Clio Blog
10 Things You Need to Know About Clio Grow
In legal, valuable business is built on relationships—not spreadsheets. 62% of consumers look for recommendations from friends and family when hiring a lawyer, so creating a good client experience can…
Lawyerist
Up Your Client Service With Podium
By Lawyerist
“Better manage your online reviews and client interactions all from a single interface with Podium.” Podium is a cloud-based interaction platform that enables attorneys to conveniently connect with clients at…
Solo Practice University Blog
6 Steps to Client Mastery Part I – Guest Lecture with Cynthia Sharp
And so begins our series of guest lectures with ABA/GP Solo Rockstars. First up is the inimitable Cynthia Sharp sharing her brilliant 6 steps to client mastery. And she is…
Cordell Parvin Blog
Lawyers: Great Way to Reach Out to Clients
A lawyer I am helping find a firm asked me a question I know is a common one. "We hear all the time that we need to reach out to…
LawSites
SAGlobal to Acquire LexisOne, Combine with Legal360, Merging Practice Management and CRM
By Bob Ambrogi
SAGlobal will acquire the LexisOne cloud-based practice management application from LexisNexis, according to an agreement the two companies planned to announce tomorrow. SAGlobal had notified me of the news earlier today on…
Amazing Firms, Amazing Practices
The Power of “How”
By Gerry Riskin
I propose* that you join the most effective law firm leaders in the world and start asking “how,“ rather than “whether." Let us start with an illustration. Here are two…